Full oversight of relevant processes within scope of the GSC tax team, and in line with country tax reporting and compliance requirements, across all taxes including Transfer Pricing
Develop processes and manage people to support increasing demands of stakeholders, auditors, and tax authorities considering changes to the way business operates and new working practices
Works very closely and collaborates with Group Head of Tax to achieve strategic and operational objectives, meet deadlines and resolution of key risks.
Work with Group Finance, Group Tax, Group Legal and GSC Tower leads to identify process improvement opportunities and controls to mitigate overall tax reporting and compliance risk
Ensures that the GSC Tax team maintains service delivery efficiency, quality and effectiveness, ensuring all deadlines are met
Work with and manage external tax advisors and/or functional in-country resources (i.e. part-time local IWG tax/field finance resources) for in-scope countries
Duties And Responsibilities
Plan and monitor tax reporting and compliance activities to ensure adherence with country regulatory requirements.
Keep abreast and advise stakeholders on the impact of tax developments across all taxes
Ensure all tax returns, declarations, and other required reports are submitted accurately and on time (incl CbCR and Transfer Pricing Returns where required)
Ensure appropriate review processes are in place and applied in relation to all tax filings and payments
Ownership and accountability for all tax accounting balances and their reconciliations to tax portals / assessments
Ensure that all Tax Audits are closely monitored and resolved in coordination with Field Finance / Group Head of Tax.
Providing support for external Group Tax reporting for countries in the scope of the GSC
In conjunction with the Field Finance Team review tax advisors/third party service provider's fees and other relevant fees and endorse to responsible group heads for final approval.
Ensure VAT/other refunds are accurately and timely claimed from various country tax authorities.
Expected to perform tasks and/or detailed review of the GSC team particularly for countries that are either high-risk or escalated by the stakeholders
Assist in the integration and migration of systems, processes, and people as and when necessary
Address escalations and manage expectations of stakeholders, tax advisors and/or functional in-country resources (i.e. part-time local IWG tax/field finance resources)
Lead, direct, evaluate, and develop people
Proactively review and manage operational issues and risks, and plan mitigating actions to address risks
Build internal control environment to ensure goals are met with high quality, accurate and timely service provision
Drive efficiency through innovation, automation, or process improvements
Ensure process documentation is complete and up to date
Perform other tasks assigned by the Group Head of Tax
Qualifications
CPA
At least 12-15 years of experience in tax compliance with the most recent in a similar leadership role
Good working knowledge of international tax principles, preferably in the context of large multi nationals
Experience in dealing with tax audits and enquiries
Strong team leader with the ability to coach and develop people
Experience in managing teams that engage with country functional resources (part-time and full-time)
Excellent communication skills (written and verbal), with proven ability to communicate across all levels within the organization and if needed externally
Able to prioritize tasks, manage issues and produce expected results in a timely manner
Highly analytical and detail-oriented
Ability to quickly gain the confidence of the business and colleagues through influencing skills
Be comfortable with ambiguity and prepared to work in an agile, flexible method
Thrive on change and engender a collaborative approach
Experience working in the Big 4 Auditing Firms and BPO/ Finance Shared Services operations
Experience in dealing with and managing external tax advisors and country functional resources (part-time/fulltime)
