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Role: Finance Officer
Location: Hybrid - 3x a week onsite in Makati Office
About Us
At hammerjack, we're not just another outsourcing company - we bring together skilled professionals from the Philippines with businesses worldwide, leveraging expert operations and the latest technology to create connections that empower our community. Our mission To improve lives by fostering meaningful professional relationships and driving success on a global scale.
Our Impact
Over the years, we've built workplaces that empower employees to thrive, contributing in meaningful ways to the success and culture of companies around the globe. With our focus on professional services and our people-first culture, hammerjack has become a trusted partner for businesses and professionals alike, humanizing the outsourcing industry one connection at a time.
Job Overview
The Finance Officer is responsible for overseeing and checking day to day finance operations to ensure accuracy, completeness, control, and process efficiency across invoicing, accounts payable, collections, and financial reporting.
This role acts as the first line of escalation for finance operational issues and plays a critical role in driving process automation, system-enabled controls, and standardized workflows to reduce manual errors, improve turnaround time, and strengthen financial discipline across Philippine and Australian operations.
Duties And Responsibilities
Invoicing control, review, and automation
- Oversee and validate invoicing processes to ensure invoices are accurate, complete, and aligned with approved contracts, pricing, and billing schedules.
- Review invoice computations, tax treatment, and supporting documentation
- Ensure invoices are reviewed before issuance and generated through system-based workflows where possible
- Identify recurring invoicing issues and drive automation or process fixes to eliminate manual errors
- Act as first escalation point for invoicing disputes impacting collections or reporting accuracy
Accounts Payable (AP) checking and workflow standardization
- Review and monitor AP transactions to ensure payments are accurate, fully supported, and processed through approved workflows.
- Check AP requests for completeness, approvals, and correct tax treatment
- Ensure AP requests follow standardized and automated submission processes
- Monitor delayed, exception, or high-risk payments and escalate as needed
- Identify bottlenecks and manual touchpoints and recommend automation improvements
Collections monitoring and receivables oversight
- Oversee collections tracking and accounts receivable monitoring to ensure timely follow-ups and accurate aging visibility.
- Review AR aging and collection status using system-generated reports
- Flag overdue accounts, missed payments, and unresolved disputes
- Ensure follow-up actions are tracked and documented
- Escalate high-risk or long-outstanding receivables to the Finance Manager
Accuracy and integrity of financial reporting
- Ensure the accuracy, completeness, and consistency of financial reports used for operational and management purposes.
- Review AP, AR, cash, and intercompany reports for accuracy and reconciliation
- Ensure balances are supported and variances are identified and explained
- Reduce reliance on manual spreadsheets by promoting system-based reporting and standardized reconciliations
- Validate data integrity in finance systems (e.g., Xero) before reports are shared
First-line escalation for finance operational issues
- Act as the primary operational escalation point for finance issues, including invoicing errors, payment delays, reconciliation differences, and reporting discrepancies.
- Assess root cause, impact, and urgency of issues
- Resolve issues within scope or escalate to Finance Manager with clear recommendations
- Track recurring issues and ensure corrective actions are implemented
Support statutory and cross-border compliance through data accuracy
- Support Philippine and Australian compliance requirements by ensuring underlying transactions, schedules, and reports are accurate, complete, and audit-ready.
- Support preparation of tax schedules, BAS support files, and regulatory reports
- Ensure compliance data is traceable to system records
- Identify opportunities to automate compliance reporting and data extraction
External and BIR Audit support and continuous process improvement
- Support internal and external audits by providing reconciled schedules, documentation, and explanations.
- Ensure audit requests are responded to accurately and on time
- Track audit findings related to operational processes
- Use audit feedback to drive automation, standardization, and control improvements
Qualifications
- Bachelor's degree in Accounting, Finance, or related field
- 4–6 years of experience in finance operations, accounting, or reporting roles
- Hands-on experience with:
Invoicing, AP, AR, and reconciliations
Process standardization and workflow improvement
Finance systems (e.g., Xero) and Excel
Has knowledge in handling BIR and External Audit
- Exposure to process automation tools or workflow systems is an advantage
- Experience supporting PH and/or AU operations preferred
Core Competencies
- Strong attention to detail and control mindset
- Process-driven with an automation focus
- Sound judgment in issue escalation
- Ability to identify root causes and system improvements
- Clear and structured communicator