Finance Officer

The Managed Services Lead oversees end-to-end delivery, performance, and continuous improvement of the Accounts Payable (AP) Services team. This role manages both Processors and Quality Assurance staff, handles escalations, and ensures accurate and timely month-end AP close. A valid CPA license is required.

Key Responsibilities

Team Leadership:

Supervise, coach, and develop AP team members. Manage workload allocation and conduct regular performance evaluations.

Service Delivery:

Own the full AP lifecycle and ensure consistent achievement of client KPIs and SLAs.

Month-End Close:

Lead AP month-end and year-end close activities. Review AP aging reports, accruals, and general ledger reconciliations in QuickBooks Online (QBO).

Escalation Management:

Serve as the primary point of contact for complex vendor concerns and client escalations.

Process Improvement:

Evaluate existing workflows, identify inefficiencies, and implement automation and optimization initiatives within QBO.

Qualifications

Certification:

Active Certified Public Accountant (CPA) license is required.

Education:

Bachelor's degree in Accounting, Finance, or Business Administration.

Experience:

Minimum of 5 years of end-to-end Accounts Payable experience, including at least 2 years in a supervisory or people management role.

Technical Skills:

Advanced proficiency in QuickBooks Online (QBO). Strong knowledge of GAAP/PFRS and internal controls.