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MicroSourcing

Field Support Specialist

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  • Posted 14 hours ago
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Job Description

Discover your 100% you with Microsourcing


Position Summary:
As a Field Support Specialist, you will develop new skills in a safety-focused environment and contribute to advancing technology for community improvement. Join our team and play a vital role in delivering top-tier service to our customers and communities, prioritizing safety above all else.

In this role, you will oversee all phases of utility construction across various telecom projects. Youu0027ll collaborate with a team of construction professionals to ensure high-quality workmanship and adherence to safety standards. Your dedication to excellence and readiness to tackle challenges will drive our success.

Key Responsibilities:
Pre-Construction Tasks: General Daily Activities
  • Ensure all Unit Data Forms (UDFs) are current.
  • Participate in Ops Team sign-offs.
  • Submit any necessary material supplemental changes and notify Order Management.
During Construction Tasks: General Daily Activities
  • Email first-day work orders to assigned crew (market-specific).
  • Ensure safety documents are uploaded and completed daily.
  • Ensure Early Project Launch (EPL) is scanned to site.
  • Ensure the crew properly manages customer network access (EIM, NFSD, AccuV, etc.).
  • Coordinate approvals related to build plan or design changes.
  • Request material supplemental orders, coordinate availability with the warehouse, and ensure timely delivery to crew or site.
  • Facilitate WERF/OBF requests when necessary, working with WHSE EPL Lead/PM Team for timely delivery to crew or site.
  • Collect deliverables from contractors to ensure timely project closeout, including tape drops, EH&S, RET worksheets, and required testing reports.
  • Coordinate and communicate integration and troubleshooting efforts between crew, contractor remote support, and interval teams.
  • Score all appropriate construction tasks (milestones) or communicate to CPM when tasks are completed.
  • Ensure outage requests are submitted and monitored for timely completion.
  • Assist Construction Manager (CM) with equipment rental coordination.
  • Follow up on power delivery through installation.
  • Assist with forecast accuracy, ensuring the rolling 4-week horizon is maintained. Escalate any slippage of current jobs impacting upcoming jobs as needed.
  • Assist CM in ensuring all permits are closed.
  • For SPG projects, upload required deliverables to Tower companies.
What it takes to be part of our team:

  • Demonstrated track record of consistently delivering high-quality work.
  • Strong problem-solving skills with a hands-on approach to tackling challenges.
  • Commitment to long-term project engagement.
  • Bacheloru0027s Degree in Construction Management preferred.
  • 3-5 years of experience managing telecom construction projects.
  • Knowledgeable in telecom construction practices including Coax Splicing, Fiber Splicing, Directional Drilling, and map reading.
  • Effective troubleshooting abilities for field issues.
  • Previous experience in site management with a proven ability to maintain positive client and supplier relationships.
  • Proficiency in Microsoft Office, particularly Word, Excel, and Project, with a capacity to adapt to new software applications
.Candidates must be willing to work in Harton, Paraaque, or at 2E-com MOA on a night shift schedule.

Whatu0027s in it for you
  • Competitive Total Rewards (Compensation, HMO, Group Life Insurance, and Performance bonuses)
  • A very collaborative work culture
Find a balance between work and life that fits you. Do what you do best with MicroSourcing!

For more information, visit https://www.microsourcing.com/

.Terms & Conditions apply

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About Company

Founded in 2006, we pioneered a new way of offshoring. This model involves setting up an overseas division of your company and getting a local specialist to handle facilities, IT, labor laws, recruitment and HR, while you retain control over quality and productivity. Today, we&#8217&#x3B;re still one of the largest and most experienced offshoring providers in the Philippines, with 400+ active clients and 6,000+ employees. We operate within purpose-built, class-A facilities that are strategically located for access to Manila&#8217&#x3B;s most talented people. We&#8217&#x3B;re backed by our Australian parent company, Probe and we&#8217&#x3B;re ISO certified.

Job ID: 143480881