Employment Type: Permanent
Location Type: On-Site
Department: Customer Service
Reports To: Field Force Management Part Leader
About the Role:
Oversees regional supervisors and ensures seamless communication between Sell-out Management (SOM), Key Account Management (KAM), and other related teams. This role emphasizes strategic coordination to effectively monitor promoter sellout performance, evaluate regional supervisor effectiveness, and provide strong leadership to drive overall business results.
Key Responsibilities:
- Monitor and evaluate overall performance of Regional Supervisors (RS); identify underperformers and implement corrective actions.
- Conduct store-level analysis to generate actionable insights.
- Drive productivity improvements across the field force through targeted support and performance analysis.
- Assess RS and Trainer productivity and cost efficiency; develop strategic operational plans to optimize resources.
- Ensure effective communication and management across all field roles, including RS, Team Leaders (TLs), and Trainers.
- Collaborate directly with RS to boost sales performance in assigned stores.
- Conduct regular shop visits to identify operational issues and improvement opportunities.
- Lead cross-functional coordination to implement strategies and plans (SOM, KAM, Field Force, PMs).
- Set clear and achievable targets for RS and Team Leaders aligned with business objectives.
- Consolidate and analyze RS performance data, improvement plans, and field feedback.
- Prepare strategic reports for management on field force performance and initiatives.
- Identify RS-related issues and develop detailed analysis and strategic solutions.
- Organize and facilitate RS monthly conferences and weekly team meetings.
- Manage below-the-line marketing activities and seasonal field projects.
- Experienced in planning and executing trade-related events and activities.
Qualifications:
- Bachelor of Science degree required; advanced degree in Marketing is a strong advantage
- At least 3-5 years of experience in Field Force Management
- Proficient in project management, with a track record of successful execution
- Excellent interpersonal skills, including effective communication and negotiation
- Strong leadership and team management capabilities
- Data interpretation expertise, with a focus on generating value-adding insights
- Advanced analytical and strategic thinking; proficiency in Excel is essential
- High sense of ownership and accountability in all responsibilities
- Experienced in trade events, including planning and executing trade-related activities
Why Join Us We believe in fostering a culture of innovation, collaboration, and growth. As part of our team, you'll have the opportunity to work with cutting-edge technology and a diverse group of talented professionals. We offer competitive compensation, continuous learning opportunities, and a work environment that values your ideas and contributions.
Ready to Take the Next Step Apply today and be a part of something bigger. We don't just build careers; we build futures.
