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  • Posted 8 hours ago
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Job Description

Job Description

  • Conduct field visits to clients with past due accounts.
  • Perform verification of client information, employment, business, and collateral when applicable.
  • Explain account status, outstanding balance, penalties, and payment options clearly to clients.
  • Negotiate payment arrangements or settlement plans aligned with company policies.
  • Collect cash, checks, or authorized payments and issue proper acknowledgment receipts.
  • Coordinate with the internal Collections Team regarding account updates and payment status.
  • Submit field reports, visit notes, and collection documentation after each visit.
  • Assist in preparing demand letters and ensure proper delivery to clients.
  • Conduct skip tracing and address verification for clients with uncontactable numbers.
  • Escalate cases requiring legal action or repossession as needed.
  • Maintain professionalism, confidentiality, and compliance during field activities.
  • Initial quota for 3mos - 2% or 2.1M of the total portfolio whichever is higher

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Job ID: 143857011