Facilities Site Lead

JLL

6-8 Years

Taguig, Philippines

Posted 16 hours ago
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Job Description

Job Description

General Office Administration.
Act as the first point recipient and single point of contact on Response SLA of all service request via calls and/or email from Central Help Desk team
Act as gatekeeper for all Work order requisition status (Closed/Open) through data and voice support Technology platform
Technology service delivery champion for all Digitization and Technology innovations
Understand the operational and technical inventory support requirements of the elements of the site for which he/she is responsible.
Assist site Facilities technician and/or Facilities Engineer in coordinating non-technical outsourced service partner
Ensure that current inventory files (Soft and Hard copies) are maintained to provide necessary supplies and services.
Ensure Audit-ready documentation in-placed
Review and spot check areas of responsibility to ensure that suppliers/service providers are meeting contractual obligations to the client.
Responsible for administration activities including support on validating document related to vendors
Ensure general administrative activities under his/her control are conducted in a timely and efficient manner.
If appropriate, liaise closely with the client on site representatives to address problems and/or enhance working environment performance.
Maintain and responsible in updating & tracking of the following; a) Service Level agreement, b) Key Performance indicators, c) Lockers and key inventory register, d) Facilities Issues tracker, e) Facilities Minor project tracker, f) Technical & Non-Technical critical spares and consumables, g) Cafeteria and Vending machine performance trackers, h) Pantry inventory & supplies, i) BCP supplies, j) Client Visits supplies inventory, k) Weekly & Bi-Weekly IFM trackers, l) IFM Monthly report, m) JLL & Vendor POR & GRR, n) JLL & Vendor Accounts Payable/Receivable, o) LSS & CIWG tracker, p) Waste & Energy trackers, q) Site Walkthrough inspection proactive trackers,
Refer to JLL My Performance Program for SFC & FC
Audit ready and Timely SLA & KPI target reports updating, reporting & submission
Timely incident & issues escalation to JLL immediate manager
Excellent office administration skillset
Excellent Microsoft software familiarity & hands on skillset
Excellent writing skills and communication skills
A team leader and ability to execute Begin in the End in Mind approach
Good in analytical skills
Do have an excellent interpersonal skill with peers and client centric focus
Demonstrated initiative mindset
A team leader with ability to delegate and achieve output driven results
At least 3-4 years in direct IFM Soft Services experience
At least 6-8 years total work experience in or combined in the such industry; Business Office Administration, Commercial retail, BoH / FoH Hotel administration and Residential & Commercial Property management, Manufacturing office administration and Integrated Facility management industry