JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Description

General Office Administration.
Act as the first point recipient and single point of contact on Response SLA of all service request via calls and/or email from Central Help Desk team
Act as gatekeeper for all Work order requisition status (Closed/Open) through data and voice support Technology platform
Technology service delivery champion for all Digitization and Technology innovations
Understand the operational and technical inventory support requirements of the elements of the site for which he/she is responsible.
Assist site Facilities technician and/or Facilities Engineer in coordinating non-technical outsourced service partner
Ensure that current inventory files (Soft and Hard copies) are maintained to provide necessary supplies and services.
Ensure Audit-ready documentation in-placed
Review and spot check areas of responsibility to ensure that suppliers/service providers are meeting contractual obligations to the client.
Responsible for administration activities including support on validating document related to vendors
Ensure general administrative activities under his/her control are conducted in a timely and efficient manner.
If appropriate, liaise closely with the client on site representatives to address problems and/or enhance working environment performance.
Maintain and responsible in updating & tracking of the following a) Service Level agreement, b) Key Performance indicators, c) Lockers and key inventory register, d) Facilities Issues tracker, e) Facilities Minor project tracker, f) Technical & Non-Technical critical spares and consumables, g) Cafeteria and Vending machine performance trackers, h) Pantry inventory & supplies, i) BCP supplies, j) Client Visits supplies inventory, k) Weekly & Bi-Weekly IFM trackers, l) IFM Monthly report, m) JLL & Vendor POR & GRR, n) JLL & Vendor Accounts Payable/Receivable, o) LSS & CIWG tracker, p) Waste & Energy trackers, q) Site Walkthrough inspection proactive trackers,

Refer to JLL My Performance Program for SFC & FC

Audit ready and Timely SLA & KPI target reports updating, reporting & submission
Timely incident & issues escalation to JLL immediate manager
Excellent office administration skillset
Excellent Microsoft software familiarity & hands on skillset
Excellent writing skills and communication skills
A team leader and ability to execute Begin in the End in Mind approach
Good in analytical skills
Do have an excellent interpersonal skill with peers and client centric focus
Demonstrated initiative mindset
A team leader with ability to delegate and achieve output driven results
At least 3-4 years in direct IFM Soft Services experience
At least 6-8 years total work experience in or combined in the such industry Business Office Administration, Commercial retail, BoH / FoH Hotel administration and Residential & Commercial Property management, Manufacturing office administration and Integrated Facility management industry

Location:

On-site -Taguig, Philippines

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page I want to work for JLL.

Facilities Site Lead