Facilities Manager

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Facilities Manager Position Overview The Facilities Manager provides leadership and strategic oversight for all aspects of facility operations, ensuring buildings and infrastructure are maintained to the highest standards of safety, efficiency, and functionality. This role is responsible for managing maintenance programs, leading facility teams, optimizing building performance, controlling operational costs, and ensuring exceptional service delivery to building occupants. The Facilities Manager serves as the primary point of accountability for facility operations, working closely with clients, vendors, and internal stakeholders to deliver comprehensive facility management solutions that support business objectives. Key Responsibilities Operational Leadership and Management The Facilities Manager directs all daily facility operations including maintenance, repairs, building systems operations, janitorial services, security, and grounds maintenance. This includes developing and implementing operational strategies, establishing performance standards, and ensuring consistent service delivery across all facility functions. The role requires proactive identification of operational issues, implementation of corrective actions, and continuous improvement of processes and procedures to enhance efficiency and effectiveness. Responsibilities include managing multiple facilities or a large, complex facility portfolio depending on organizational structure. Team Leadership and Development This position leads, mentors, and develops a team of facility staff including technicians, coordinators, and support personnel. The Facilities Manager provides clear direction, sets performance expectations, conducts regular performance reviews, and fosters a culture of accountability and excellence. Responsibilities include workforce planning, recruitment, onboarding, training program development, and succession planning. The role requires building high-performing teams through effective coaching, conflict resolution, and creating opportunities for professional growth and development. Preventive and Predictive Maintenance Programs The Facilities Manager designs, implements, and oversees comprehensive preventive and predictive maintenance programs to maximize equipment reliability, extend asset life, and minimize unplanned downtime. This includes establishing maintenance schedules, ensuring compliance with manufacturer recommendations and regulatory requirements, and utilizing data analytics to identify trends and optimize maintenance strategies. The role involves managing the computerized maintenance management system (CMMS), tracking key performance indicators, and continuously refining maintenance approaches based on performance data and industry best practices. Vendor and Contractor Management This position manages relationships with external service providers, contractors, and suppliers to ensure quality service delivery and cost-effectiveness. The Facilities Manager evaluates vendor performance, negotiates contracts and service level agreements, conducts competitive bidding processes, and ensures compliance with contractual obligations. Responsibilities include vendor selection, onboarding, ongoing performance monitoring, issue resolution, and strategic partnership development. The role requires maintaining a qualified vendor network while identifying opportunities for service improvements and cost optimization. Budget Development and Financial Management The Facilities Manager develops and manages annual operating budgets, capital expenditure plans, and long-term financial forecasts for facility operations. This includes analyzing historical spending patterns, identifying cost-saving opportunities, tracking expenditures against budget, and providing regular financial reports to senior management. Responsibilities include purchase order approvals, invoice processing oversight, variance analysis, and implementing cost control measures without compromising service quality or safety standards. The role requires balancing competing financial priorities while ensuring adequate resources for critical operational needs. Building Systems Management This position ensures optimal performance of all building systems including HVAC, electrical, plumbing, fire protection, security, building automation, and life safety systems. The Facilities Manager monitors system performance, coordinates major repairs and upgrades, manages energy consumption, and implements efficiency improvements. Responsibilities include overseeing building automation system (BAS) operations, analyzing energy data, identifying optimization opportunities, and supporting sustainability initiatives. The role requires staying current with emerging technologies and evaluating opportunities to leverage innovation for improved facility performance. Capital Projects and Renovations The Facilities Manager plans, coordinates, and oversees facility improvement projects, renovations, and capital expenditure initiatives. This includes developing project scopes, obtaining competitive bids, managing project schedules and budgets, coordinating with architects and engineers, and ensuring minimal disruption to building occupants. Responsibilities include project feasibility assessments, stakeholder communication, contractor oversight, quality control, and project closeout documentation. The role requires balancing project timelines with operational constraints while delivering projects on time and within budget. Safety, Compliance, and Risk Management This position ensures facilities comply with all applicable regulations, codes, and standards including OSHA, EPA, ADA, fire safety codes, and local building regulations. The Facilities Manager develops and implements safety programs, conducts regular inspections, manages incident reporting and investigation processes, and maintains required permits and certifications. Responsibilities include emergency preparedness planning, business continuity coordination, risk assessments, and implementation of corrective actions to address identified deficiencies. The role involves fostering a strong safety culture and ensuring all team members understand and follow safety protocols. Client and Stakeholder Management The Facilities Manager serves as the primary facility contact for clients, senior management, and building occupants. This includes conducting regular client meetings, addressing concerns and requests promptly, providing transparent communication on facility matters, and building strong collaborative relationships. Responsibilities include presenting facility performance reports, developing service improvement plans, managing expectations, and ensuring high levels of client satisfaction. The role requires excellent interpersonal skills and the ability to influence stakeholders at all organizational levels. Sustainability and Environmental Stewardship This position drives sustainability initiatives including energy conservation, waste reduction, water efficiency, and environmental management programs. The Facilities Manager identifies opportunities to reduce environmental impact, implements green building practices, tracks sustainability metrics, and supports organizational environmental goals. Responsibilities may include pursuing or maintaining building certifications such as LEED, ENERGY STAR, or similar programs. Strategic Planning and Innovation The Facilities Manager contributes to long-term facility planning, capital investment strategies, and organizational real estate decisions. This includes conducting facility condition assessments, developing multi-year capital plans, evaluating space utilization, and recommending strategic improvements. The role involves staying informed about industry trends, emerging technologies, and best practices to drive continuous improvement and operational excellence. Required Qualifications Education: Bachelor's degree in Engineering, Facilities Management, Business Administration, Construction Management, or related field required. Advanced degree preferred. Experience: Minimum 7-10 years of progressive experience in facilities management, building operations, or property management with at least 3-5 years in a supervisory or management role. Experience managing commercial office buildings, corporate campuses, industrial facilities, or institutional environments required. Proven track record of managing facility budgets, teams, and complex operations. Technical Expertise: Comprehensive knowledge of building systems including HVAC, electrical, plumbing, fire protection, security, and building automation systems. Strong understanding of maintenance strategies, asset management principles, and facility operations best practices. Familiarity with energy management, sustainability practices, and building performance optimization. Leadership Competencies: Demonstrated leadership abilities with proven success managing and developing high-performing teams. Strong strategic thinking and business acumen with ability to align facility operations with organizational objectives. Excellent problem-solving and decision-making skills with ability to manage complex situations under pressure. Strong project management capabilities with experience delivering capital projects on time and within budget. Technical Skills: Proficiency with computerized maintenance management systems (CMMS) such as Maximo, ServiceNow, or similar platforms. Advanced knowledge of Microsoft Office suite including Excel for financial analysis and reporting. Experience with building automation systems (BAS) and energy management systems. Strong analytical skills for interpreting data and making evidence-based decisions. Certifications: Certified Facility Manager (CFM), Facilities Management Professional (FMP), or similar professional certification strongly preferred. Professional Engineer (PE) license or equivalent technical certification valuable. OSHA 30-hour certification required or must obtain within first year. Additional certifications in project management (PMP), sustainability (LEED AP), or related specialties beneficial. Core Competencies: Outstanding communication and interpersonal skills with ability to interact effectively with all organizational levels. Strong customer service orientation with commitment to exceeding client expectations. Excellent organizational and time management abilities with capacity to manage multiple priorities simultaneously. Financial acumen with demonstrated ability to manage budgets and control costs. Collaborative approach with ability to build consensus and work effectively across departments. Integrity and professionalism with sound judgment and ethical decision-making. Preferred Qualifications Experience managing facilities in the commercial real estate, corporate, healthcare, or education sectors. Track record of implementing successful energy management and sustainability programs. Experience with facility condition assessments and capital planning processes. Knowledge of integrated workplace management systems (IWMS) and smart building technologies. Previous experience managing unionized workforces or navigating collective bargaining agreements. Familiarity with Six Sigma, Lean, or other continuous improvement methodologies. Physical Requirements Ability to conduct regular facility inspections requiring walking, climbing stairs and ladders, and accessing all areas of facilities including rooftops, mechanical rooms, and confined spaces. Occasional lifting up to 25 pounds. Ability to respond to emergencies requiring physical mobility and extended hours. Working Conditions This position works in a combination of office and facility environments with regular site inspections and walk-throughs. Standard business hours with flexibility required for emergency response, on-call availability, and occasional evening or weekend work for critical maintenance activities, projects, or emergency situations. May require travel between multiple facility locations depending on portfolio scope. ________________________________________ To apply or for more information about this opportunity, please contact your local HR representative or visit JLL's career portal. This job description is intended to describe the general nature and level of work being performed and is not an exhaustive list of all responsibilities, duties, and skills required. Responsibilities may change based on business needs and organizational priorities

Location:

On-site -Quezon, Philippines

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