Description
Position Purpose:
The Director of Facilities provides over-all leadership and oversight in facilities management for all PH sites and ensures that the delivery of vital support services is properly managed and administered.
Essential Functions and Responsibilities:
- Drive and ensure the safe, effective, efficient, and reliable operation of all support facilities and services necessary for the continuous and uninterrupted operations of all PH sites.
- Over-all responsibility in maintaining building systems, such as Heating, Ventilation, and Air Conditioning (HVAC), Uninterruptible Power Supply (UPS), power and lighting, emergency power, Fire Detection and Alarm Systems (FDAS), sprinkler systems, elevators, building sanitation, and plumbing.
- In charge of facilities access control and oversight for security personnel on the ground.
- Over-all responsibility in ensuring that all PH sites follow government and company health and safety requirements, including emergency management, incident and accident reporting, and over-all workplace health and safety.
- Responsible for the total upkeep and cleanliness of all PH sites and ensuring optimal use of resources.
- Creating and monitoring the facility's budget, while maintaining continued delivery of required services within defined standards and parameters.
- Oversight in the compliance of all PH sites to government regulatory requirements, including required permits and licenses, certifications, and all reporting requirements.
- Leadership and guidance in the delivery of excellent facility management services through the timely resolution of customer concerns and effective communication of relevant information.
- All other necessary functions as may be deemed necessary and assigned by higher levels of supervision.
Requirements
- Bachelor's degree in Business Administration, Business Management, Engineering or any other related field as a minimum
- 5-10 years of relevant leadership experience in facilities management.
- Above average PC knowledge in the use of MS Office; above average knowledge in the use of internet applications; knowledge of profession or position-specific specialized computer software and applications. Functional knowledge in Contact Center Management System (CCMS) or other similar tools
- Demonstrated analytical, customer service and leadership skills.
- Excellent monitoring, planning, organizing, and project management skills.
- Above average listening, negotiation, and presentation skills.
- Excellent verbal and written English communication skills.
- The job requires moderate amounts of travel between sites.
- Certifications or relevant training in Basic Occupational Safety and Health/Occupational Safety and Health (BOSH/OSH) preferred.
