Job Description
Facility Coordinator - Hard and Soft Services
Position Overview
We are seeking an experienced Facility Coordinator to oversee both hard and soft facility services operations. This role requires a comprehensive understanding of building systems, vendor management, and service delivery to ensure optimal facility performance and occupant satisfaction across all operational areas.
Key Responsibilities
Soft Services Coordination
Supervise janitorial and cleaning services to maintain high cleanliness standards throughout the facility. Coordinate landscaping and grounds maintenance including snow removal and seasonal services. Manage security services, access control systems, and visitor management protocols. Oversee catering services, event setup, and conference room management. Coordinate pest control, waste management, and recycling programs.
Hard Services Management
Coordinate maintenance and repairs for HVAC, electrical, plumbing, and mechanical systems. Oversee preventive maintenance programs and ensure compliance with manufacturer warranties and service agreements. Manage building automation systems and energy management initiatives. Coordinate with contractors for major repairs, installations, and capital improvement projects. Ensure compliance with safety codes, building regulations, and environmental standards.
Vendor and Contract Management Support.
Develop and maintain relationships with service providers, contractors, and suppliers. Support the Operations Mangers in monitoring of service level agreements and ensure contractual compliance, involved in review of invoices while supporting in managing facility services budgets. Conduct regular vendor performance evaluations and coordinate improvement initiatives.
Administrative and Compliance Functions
Maintain detailed records of all maintenance activities, inspections, and service calls. Prepare regular reports on facility performance metrics and budget variance analysis. Ensure compliance with health and safety regulations, fire codes, and accessibility requirements. Support in the coordinating emergency response procedures and business continuity planning. Support sustainability initiatives and energy efficiency programs.
