Facilities Administrator

Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team.

Your day at NTT DATA

The Facilities Administrator has the primary responsibility to support general maintenance and repairs activities within the organization.

This role works under supervision of a Facilities Manager/Leader.

Key responsibilities:

• Ensures that all maintenance and repairs requests received within the organization are carried out in line with the service level agreement.
• Coordinates the distribution of and response to all service requests related to the facilities.
• Participates in daily building inspections and ensures that all work undertaken conforms to the Health and Safety Act.
• Conduct daily walkabouts, checking the cleanliness of all areas, especially bathrooms, break rooms and kitchens.
• Documents and reports on in progress, new and/or completed maintenance, and repair requests to management.
• Coordinates routine maintenance and repairs schedule and assists with ensuring that the tasks are completed according to the schedule and updates / maintains the maintenance database.
• Provides support to ensure that all office facilities, tools, equipment, and stock (office consumable) levels are maintained and securely stored.
• Liaises with all internal and external stakeholders including building services management, security, and access control and cleaning staff.
• Escalates non-performance of internal and external stakeholders to the management.
• Assists with any relevant activities as assigned by management

To thrive in this role, you need to have:

• Proactive and motivated and can work independently, as well as under supervision.
• Some knowledge of general hygiene practices.
• Some knowledge of facility layout.
• Good verbal and written communication skills.
• Detail orientated with good organizational skills.
• Some knowledge of safety practices.
• Good at time management.
• Ability to work well under pressure.
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.

Academic qualifications and certifications:

• High school certificate.
• Relevant vocational training.

Required experience:

• Some experience gained in a similar role and preferably a related work environment.