F&B Team Leader

Company Description F1 Hotel Manila is the first hotel to open in the vibrant Bonifacio Global City in Metro Manila, setting the benchmark for contemporary urban hospitality in the area. Known for upscale accommodation, the hotel delivers high standards of service, facilities, and amenities to a diverse and distinguished clientele. Team members are part of a professional environment that values guest satisfaction, efficiency, and attention to detail. The hotel offers opportunities to grow within a dynamic setting where excellence in food and beverage and guest services is highly prioritized.

Role Description The F&B Team Leader is a full-time, on-site role based at F1 Hotel Manila in Taguig. This position oversees daily food and beverage operations, guiding team members to deliver consistent, high-quality service in line with hotel standards. Responsibilities include supervising staff during service, coordinating table assignments, managing reservations and guest flow, and ensuring the correct preparation, presentation, and delivery of food and beverages. The F&B Team Leader addresses guest inquiries and concerns, supports training and coaching of the team, monitors cleanliness and safety in service areas, and collaborates with kitchen and management to optimize guest experience and revenue. The role involves shift-based work, including weekends and holidays, depending on operational needs.

Qualifications

• Strong supervisory skills, including team coordination, performance monitoring, and hands-on leadership in a fast-paced F&B environment.
• Solid understanding of hotel service standards, with the ability to maintain and improve food and beverage quality and guest experience.
• Practical experience in food service operations, including order taking, service flow management, and basic knowledge of food safety and hygiene.
• Excellent customer service and communication skills, with the ability to handle guest feedback professionally and work effectively with diverse teams.
• Previous experience in hotel or restaurant F&B operations, preferably in a leadership or supervisory role.
• Ability to work flexible hours, including evenings, weekends, and holidays, as required by hotel operations.
• Strong organizational skills, attention to detail, and the ability to multitask under pressure.
• Relevant education or training in Hospitality Management, Hotel and Restaurant Management, or a related field is an advantage.