Expression of Interest - People Operations Specialist (For Pooling)

Primary Function:

This hands-on and detail-oriented generalist role will manage and execute essential HR functions in a matrix-oriented environment. Operationally focused and involves day-to-day responsibilities in compensation and benefits administration, talent acquisition coordination, regulatory compliance, and data management. This position plays a critical role in ensuring the smooth delivery of HR services to employees and managers.

Key Responsibilities:

• Administer employees compensation and benefits (including HMO administration etc) , off-cycle enrolment and troubleshooting eligibility inquiries.
• Review and process Qualified Life Events, providing direct employee follow-up where necessary.
• Work with benefits vendors to ensure proper enrolment, invoice processing and delivery of services.
• Educate employees on benefits options and support annual open enrolment processes.
• Act as a talent acquisition coordinator to collect pre-onboarding documentation and processing.,
• Assist employees with inquiries regarding leave programs, ensuring compliance with plan guidelines.
• Provide guidance on policies and practices, directing questions to appropriate centers of excellence.
• Maintain meticulous records and manage data within HRIS platforms.
• Collaborate with team members to enhance HR service delivery and improve processes.

Qualifications: