Job Description
OVER-ALL PURPOSE OF JOB
Plans and executes meeting and event experiences in an agile, innovative and truly human way, reflecting a customer-obsessed and operationally effective approach.
Consistent delivery of exceptional customer service through an environment of hospitality. Includes supporting event logistics and attendee engagement, invoice and reconciliation during payment process, and supporting event delivery, provision of planning and technology services/support, and reporting.
Responsibilities/Authorities
Over-all responsibilities
Supports execution of low complex events in line with the overall strategy
Develop meeting logistics and attendee experience to support event objectives
Collaborate with internal groups and service providers
Use technology to support the meeting process
Support resolution of escalations related to meetings or events
Provides support to communicate policy to Accenture personnel and external suppliers
Performs other tasks as requested by the Meetings & Events Lead
Fulfillment
Pre Event
Assists in creating detailed work plan based on the event requirements
Helps project sponsor manage budget accordingly
Ensures support for assigned events and completion of procurement processes like deposits, purchase orders, billing and final reconciliation
Partners with PMO (Project Management Officer) in requesting for official bidding process for external event organizers (as needed)
Ensures appropriate spend and activity specific approvals are secured in a timely manner
Conducts sourcing to contracting of vendors for logistical requirements (platform, venue, food and beverage, accommodation, transportation, security, tokens, etc.)
Uses technology to manage the planning processes for meeting, including meeting registrations, approvals, budget and actual spend, calendars, meeting logistics, attendee registrations etc.
Assists in managing event timelines and ensures the timely execution of services required for each event (venue sourcing, approvals, contract signing, and PO)
Event Proper
Monitors the execution of the event from ingress to egress
Ensures that all contractual commitments with the vendors are delivered
Post Event
Reports final event details and expenses in the plan Events tool
Accrues expenses in accordance with accrual policy
Ensures that invoices are submitted and processed in a timely manner
Assist in internal post-mortem meetings and in providing post-event analysis and recommendation
ISMS Responsibilities
Adheres to Accenture in the Philippines policies on security with regards to usage of Accenture assets such as IT equipment, information assets etc.
Required to report IT or Non-IT security incidents affecting his area of responsibility
Maintains Confidentiality of sensitive documents
Processes
E2E Events Planning Process
Educational Requirement:
Must have:
Minimum Bachelor's Degree Or Relevant Business Experience
Skills and Work Experience
Must Have:
Events Management
Organizational Skills
Planning and Administration
Communication Skills
Interpersonal Skills
Customer service
Negotiation skills
Project Management
Stakeholder Management
Workplace Solutions
