Entry-level Supervisor

Location: BGC, Taguig

Schedule: M-F, 8:00AM-5:00PM/9:00AM-6:00PM

Work set-up: 3-4x/week onsite

Key Responsibilities

• Lead, coach, and evaluate the performance of HR team members.
• Delegate daily tasks effectively and provide regular feedback to ensure the team meets departmental targets (KPIs).
• Manage the execution of core HR projects, including recruitment drives, training sessions, and performance reviews. Ensure all administrative workflows are accurate and processed on schedule.
• Oversee the creation and enforcement of the Employee Handbook. Ensure all HR policies reflect ethical standards and compliance with local labor laws.
• Provide solution-oriented guidance on complex employee issues.
• Serve as the primary point of contact for department heads regarding workplace conflicts and people management.
• Lead initiatives to simplify HR workflows. Identify opportunities for automation and the use of HR technology (HRIS, ATS) to reduce manual work and improve the employee experience.
• Partner with other departments to understand their staffing needs and implement programs that promote cross-functional teamwork.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Psychology, or related field. Professional certifications (e.g., SHRM-CP, PHR, or CHRP) are highly preferred.
• Minimum 5–7 years of overall HR experience, with least 1-2 years in a supervisory or team lead role.
• Proven ability to motivate a team, delegate effectively, and manage multiple priorities in a fast-paced environment.
• Advanced skills in HRIS platforms, Microsoft Office Suite (Expert Excel), and familiarity with AI tools for recruitment or data analytics.
• Excellent verbal and written communication skills.
• Must maintain high objectivity and handle confidential information with extreme integrity, even in high-pressure situations.
• Strong problem-solving aptitude, empathy, and a people-first approach to HR service.

Company Description

Asticom Technology Inc. is a Philippine-based shared services company under the Ayala conglomerate, providing support to a wide range of clients and industries. The company is dedicated to delivering superior customer experience through consistent, high-quality, and responsive services. Asticom collaborates closely with clients to design innovative, value-driven solutions that are tailored to specific business needs. Team members work in a dynamic, professional environment with opportunities to contribute to impactful projects and process improvements. The organization promotes a culture of service excellence, collaboration, and continuous learning.