At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

As an Enterprise Architect (EA) at Globe, you will play a critical role in shaping how the company delivers seamless, trusted, and differentiated customer experiences at scale. Operating within the Architecture & Design Center for Enablement (C4E), you will translate business strategy and CX ambition into coherent, executable architectures across business experience, data, application, and technology layers.

Creates the strategic requirements, principles, models and designs that strengthen the network effect of sharing such information across the enterprise. Supports, develops, and communicates business unit-wide policies, standards, guidelines and procedures. Coordinates architecture implementation and modification activities. Consults on application or infrastructure development projects to fit systems or infrastructure to the technical architecture, and identify when it is necessary to modify the technical/solution architecture to accommodate project needs. Leads the research and evaluation of emerging technology, industry and market trends to assist in project development and/or operational support activities. Analyzes, designs, and develops a roadmap and implementation plan based upon a current vs. future state in a cohesive architecture viewpoint. Manages the design of enterprise-wide initiatives to integrate systems

You are not here to produce diagrams in isolation. You are here to influence decisions, connect initiatives, and ensure Globe's transformation compounds value over time rather than fragmenting it. You will work closely with product, business, technology, and delivery leaders to guide change using clear principles, pragmatic guardrails and outcome-driven architectural thinking.

YOUR DAY IN THE LIFE AT YOUR ROLE

Your daily grind:

• Facilitate discussions with product and business leaders to translate customer journeys and strategic priorities into target architecture directions

• Conduct reviews and assess initiative designs against Globe's architecture principles and policies, providing clear guidance, trade-offs, and recommendations rather than rigid approvals

• Collaborate with Domain and Solution Architects to resolve cross-initiative dependencies and reduce duplication across platforms and capabilities

• Update or refine capability maps, value streams, or reference architectures to reflect evolving priorities

• Prepare concise architecture narratives or visuals to support leadership decisions

• Identify emerging risks, architectural debt, or opportunities for reuse and platform leverage - and act early

• Your focus is always on clarity, coherence, and outcomes, not documentation for its own sake.

TECHNICAL SKILLS REQUIREMENTS

What You Bring to the Table:

• Core Architecture Experience and Skills:

  • 3-5 years of operational experience in either Enterprise Architecture or Solutions Architecture

  • Strong experience in Enterprise Architecture across business, experience, information, application and technology domains

  • Proficiency in modern EA practices such as capability-based planning, value streams, reference architectures, and architecture decision records

  • Experience working in complex, large-scale organizations telco or similarly regulated industries preferred

  • Hands-on experience with business requirements gathering / analysis

  • Proven experience in systems design and development

• CX-Led and Business-First Thinking:

  • Ability to anchor architecture decisions on customer journeys, commitments and measurable outcomes

  • Strong understanding of how CX principles translate into structural and architectural choices

• Systems and Strategic Thinking:

  • Systems thinking across channels, platforms, partners, and ecosystems

  • Ability to balance long-term architectural integrity with near-term delivery pressures

  • Ability to focus on long-term strategic objectives and to find opportunities in tactical issues to drive strategic change, without sacrificing either in the process

• Influence and Communication:

  • Strong stakeholder management skills with the ability to influence without authority

  • Ability to communicate complex ideas clearly to both technical and non-technical audiences

  • Confident facilitation of discussions involving trade-offs and competing priorities

• Ways of Working and Mindset:

  • Analytical, with the ability to take on abstract business challenges, and design practical and scalable architectures

  • Exceptional conceptual, and problem-solving skills

  • Pragmatic, outcome-oriented and collaborative

  • Bias toward enablement over control guardrails over gates

• Technology Awareness:

  • Any 4-year course on Engineering, IT, computer or equivalent course

  • TOGAF certification preferred

  • Additional relevant certifications such as PMP, ITIL, etc are considered a plus

  • Familiar with TM Forum and the frameworks it promotes (e.g. eTOM, TAM, SID, ODA, etc)

  • Solid understanding and working knowledge of any of the following or related concepts:

    • Business Architecture, Business Capabilities, Business Processes

    • Information Architecture, Data Models, Analytics, Business Intelligence, Data Lake, Data Management, Data Platforms

    • Customer Experience Management, Business Support Systems, Operational Support Systems, ERP Systems, CRM Systems, Automation

    • Cloud Computing, Cloud-native Architectures, NFV, SDN, Information Security, Communication & Network Topologies, Integration Architecture, API Gateway, Microservices, Service-Oriented Architecture

    • Artificial Intelligence, Blockchain, IoT, or any Emerging Technologies

    • Ability to assess emerging technologies for enterprise relevance and timing

    • Team Leadership: Experienced in guiding cross-functional teams to success in a fast-paced, agile environment.

If you are passionate about shaping the future of a large, complex organization - and believe architecture should enable speed, coherence, and great customer experiences - we invite you to join Globe as an Enterprise Architect.

This role is ideal for architects who want to move beyond silos, influence meaningful decisions, and leave a lasting architectural legacy that improves how millions of customers experience Globe, every day.

At Globe, architecture is not a function on the sidelines - it is a strategic capability. If that excites you, we would like to hear from you.

Equal Opportunity Employer
Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.