Employee Relations Specialist

Smartpark Systems Solutions, Incorporated (SSSI) positions itself as the Philippine leader in parking management services, offering innovative solutions to optimize parking operations. The company focuses on delivering efficient, technology-driven services that enhance customer experience and operational reliability. SSSI collaborates with a range of clients to design and manage parking systems that meet urban and commercial needs. Team members join a growing organization that values professionalism, continuous improvement, and service excellence.

Role Description The Employee Relations Specialist supports a positive, compliant, and employee-centered workplace by managing employee relations, resolving workplace concerns, administering disciplinary and grievance processes, overseeing HMO administration, and facilitating end-to-end off-boarding. The role ensures compliance with labor laws and company policies, maintains accurate and confidential employee records, leverages HR tools to streamline processes, and collaborates with HR teams to strengthen employee engagement and workplace relationships while upholding the highest standards of integrity and professionalism.

Qualifications

• Bachelor's degree in Human Resource Management, Psychology, Business Administration, or related field
• Minimum 2–3 years of experience in employee relations or generalist HR role
• Strong knowledge of labor laws and HR best practices
• Excellent interpersonal, conflict resolution, and communication skills
• Organized with attention to detail, especially in handling HMO and offboarding documents.
• Proficiency in MS Office; HRIS experience is an advantage
• High level of integrity, professionalism, collaboration, fostering positive relationship and confidentiality
• Has experience handling DOLE related cases or hearings