Group Company: Filipino First Inc.
Designation: FFI_HK_Employee Relations Associate
Job Description:
We are looking for a dedicated Employee Relations Specialist to join our HR team. The ideal candidate will possess excellent communication and conflict resolution skills, along with a deep understanding of labor laws and HR practices. You will be responsible for promoting employee engagement, addressing grievances, and implementing strategies to enhance workplace relations. Your role will also involve conducting investigations, facilitating disciplinary actions when necessary, and providing proactive HR support to ensure a fair and respectful work environment.
Roles and Responsibilities:
- Act as a primary point of contact for employees and managers regarding ER issues, providing timely guidance and support.
- Address employee concerns, conflicts, and disputes through effective mediation and negotiation techniques, fostering positive outcomes.
- Ensure compliance with company policies, procedures, and legal regulations, conducting investigations and recommending corrective actions as needed.
- Implement initiatives to promote employee engagement, satisfaction, and retention.
- Conducting surveys, organizing events, and facilitating feedback channels.
- Assist in performance management processes, including coaching managers on performance-related issues.
- Collaborate with HR and management teams to develop training programs on ER-related topics.
- Maintain accurate records of ER cases, investigations, and outcomes, preparing reports and analysis for management review.
- Keep abreast of relevant laws, regulations, and industry trends related to employee relations.
Requirements:
- Bachelor's degree in human resources, Business Administration, or a related field.
- Proven experience in employee relations roles, preferably within HR.
- In-depth knowledge of employment laws, regulations, and best practices.
- Strong communication, interpersonal, and problem-solving skills.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Excellent organizational skills and attention to detail.
- Proficiency in HRIS software and Microsoft Office Suite.
- Certification in Employee Relations or HR management (desired but not mandatory).
