Join the enablesGROUP Where Talent Meets Opportunity!
Why Join enablesGROUP
Since 2016, enablesGROUP has been on a mission: to deliver high-quality operations and outsourcing services to every client, big or small.
Fast forward to 2025, we've grown our global footprint to serve 100+ clients and expanded into 4 key industries. At Enables Group, you're not just joining a company you're joining a community that values growth, learning, and success. Check us out at www.enablesgroup.com.
At enablesGROUP, you're not just joining a company you're joining a community that values growth, learning, and success.
We have market leading engagement scores and invest heavily in your Learning and Development, with a specific focus on enhancing your ability to leverage AI in your daily tasks.
Our Perks & Benefits include:
- Comprehensive health and life insurance starting Day 1, covering 2 eligible dependents.
- 20 leave credits for vacation, emergencies, sick days, and even your birthday!
- Endless opportunities for career advancement with annual performance reviews and salary increases.
- Company-provided laptop to set you up for success.
- Convenient office location in Pasig, at the heart of Manila, accessible to all.
- Loyalty rewards: Employees celebrating 5 years could receive a profit-sharing scheme.
- In-house learning & development programs with access to the latest in AI and technology.
Job Title: Emarsys CRM Specialist
Location: Pasig, Philippines
Work Schedule: Monday to Friday, 6:00 AM 3:00 PM (Hybrid)
Job Details:
We are looking for a detail-oriented and data driven Emarsys CRM Specialist to manage and optimize our customer relationship management strategies. You will be responsible for overseeing CRM systems, executing email marketing campaigns, and enhancing customer engagement through loyalty programs. The ideal candidate will have experience working with CRM platforms such as Emarsys and Shopify.
Key Responsibilities:
- Manage and optimize CRM systems to improve customer engagement and retention.
- Develop, execute, and analyze email marketing campaigns to drive conversions and customer loyalty.
- Implement and manage customer segmentation and personalization strategies.
- Work with cross-functional teams to integrate CRM initiatives with eCommerce platforms, particularly Shopify.
- Monitor CRM performance metrics and generate reports to measure campaign success.
- Manage and enhance loyalty programs to drive customer retention and lifetime value.
- Ensure compliance with data protection regulations and best practices in email marketing.
- Collaborate with design and content teams to create engaging email templates and automated workflows.
Qualifications & Skills:
- Minimum of 1 year experience using Emarsys, Klaviyo, or Dotdigital.
- Experience with Shopify and eCommerce platforms.
- Strong background in email campaign creation, customer segmentation, and automation.
- Understanding of loyalty program management and customer engagement strategies. Analytical mindset with the ability to interpret data and optimize campaigns.
- Excellent communication and project management skills.
- Knowledge of data privacy regulations (GDPR, CAN-SPAM, etc.).
Nice to Have:
- Experience in A/B testing and conversion rate optimization.
- Basic HTML/CSS skills for email template customization.
- Familiarity with other marketing automation tools and analytics platforms.
