Ecommerce Lead

Role Description The Ecommerce Lead is a full-time, on-site role based in Pasig, responsible for overseeing and growing the ecommerce operations of client startups and internal initiatives. Day-to-day tasks include managing online storefronts, optimizing product listings, pricing, and promotions, and monitoring site performance, conversion rates, and customer journeys. The role involves coordinating with marketing, sales, and customer service teams to ensure a seamless end-to-end ecommerce experience, as well as analyzing data to identify growth opportunities and improve processes. The Ecommerce Lead will also handle vendor and platform relationships, implement best practices for customer support, and prepare regular performance reports and recommendations. This position requires proactive problem-solving, close collaboration with startup founders, and a focus on delivering measurable business results.

Qualifications

• Candidates should possess strong E-Commerce expertise, including experience managing online stores, platforms, and digital product catalogs.
• Candidates should possess solid Analytical Skills to interpret data, track KPIs, and translate insights into actionable strategies.
• Candidates should possess excellent Communication and Customer Service skills to interact effectively with clients, customers, and internal teams.
• Candidates should possess Sales-related capabilities, such as conversion optimization, upselling, and campaign execution in an ecommerce context.
• Relevant experience in ecommerce management, digital business operations, or startup environments is highly beneficial.
• A background in business, marketing, communications, or a related field, or equivalent practical experience, is preferred.
• Proficiency with ecommerce platforms, analytics tools, and basic CRM or order management systems is an advantage.
• Ability to work on-site in Pasig, collaborate in a fast-paced consulting environment, and manage multiple projects simultaneously.