Job description:
Ecommerce Account Associate – TikTok Shop Partner (TSP)
Department: TikTok Shop Partner (TSP)
Location: Muntinlupa City
Work Arrangement: Onsite
Company: TRND Marketing
Salary: ₱20,000 – ₱27,000 per month
About the Role
TRND Marketing is looking for a proactive and organized Ecommerce Account Associate to join our TikTok Shop Partner (TSP) team. This position is responsible for supporting client accounts, managing campaign coordination, and assisting in livestream execution to ensure successful brand collaborations and smooth day-to-day operations.
Key Responsibilities
Client Management & Coordination
- Act as the primary support contact for assigned client accounts
- Communicate regularly with clients regarding campaign updates, deliverables, and timelines
- Help manage client expectations and ensure requirements are fulfilled efficiently
- Assist the Account Manager in maintaining positive and professional client relationships
Campaign & Livestream Support
- Help organize and execute TikTok Shop livestream campaigns
- Coordinate livestream schedules, promotional mechanics, scripts, and featured products
- Ensure all campaign requirements and materials are prepared before going live
- Provide assistance during livestream broadcasts as needed
Livestream Operations
- Monitor studio readiness, including equipment setup, product inventory, and promotional assets
- Support livestream production by:
- Operating OBS or related broadcast software
- Managing product displays and livestream visuals
- Ensuring seamless broadcast flow throughout sessions
- Troubleshoot and escalate operational concerns during livestreams
Reporting & Performance Tracking
- Monitor campaign and livestream performance metrics such as engagement, traffic, GMV, and units sold
- Assist in creating internal performance summaries and client reports
- Help identify performance insights, trends, and improvement opportunities
Cross-Team Collaboration
- Work closely with clients and internal departments to develop campaign strategies and livestream concepts
- Assist in preparing host scripts, talking points, and product highlights
- Coordinate with creatives, logistics, and operations teams to ensure campaign preparedness
Administrative Support
- Prepare campaign-related reports, documentation, and presentation materials
- Facilitate routing of documents for approvals when necessary
- Document post-livestream concerns, feedback, and operational issues
- Support additional department initiatives and tasks assigned by management
Qualifications
- Excellent verbal and written communication skills in English
- Previous experience in sales, account management, or client-facing roles is preferred
- B2B sales or account servicing background is an advantage
- Strong interpersonal and relationship-building skills
- Goal-driven with the ability to thrive in a fast-paced environment
- Friendly, professional, and confident personality
- Willing to work flexible/shifting schedules, including weekends when necessary
- Must be willing to work onsite in Muntinlupa
Application Details
Interested applicants may send their updated CV/Resume to [Confidential Information]
Job Types: Full-time, Permanent, Fresh graduate
Benefits:
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Staff meals provided
Ability to commute/relocate:
- Muntinlupa: Reliably commute or planning to relocate before starting work (Required)
