Manage daily e-commerce operations to ensure optimal performance.
Oversee online order processing, fulfillment, and inventory management.
Analyze sales data to identify trends and enhance customer experience.
Collaborate with marketing teams to implement promotional strategies.
Coordinate with customer service to resolve issues promptly.
Monitor website functionality and optimize for user experience.
Job Title: E-Commerce Operations Specialist
Educational Qualifications: Diploma required; experience in e-commerce preferred.
Experience Level: 2-3 years in e-commerce operations or related fields.
Skills and Competencies: Proficient in Japanese (JLPT N3), order fulfillment, data analysis, inventory management, site & content management, digital marketing, and customer relationship management.
Responsibilities and Duties: Oversee order processes, analyze data for sales optimization, manage inventory, maintain website content, and enhance customer relations.
Working Conditions: Office setting with potential remote work; flexible hours may be required.
Qualities and Traits: Detail-oriented, proactive, strong communicator, adept in problem-solving, and culturally aware.
