Duty Engineer

Duty Engineer – Licensed Mechanical Engineer

Department: Engineering / POMEC

Reports To: Engineering Manager

Position Level: Supervisory

The Duty Engineer is responsible for ensuring the safe, reliable, and efficient operation of all engineering systems, equipment, and facilities of Seda Residences Makati. The position provides hands-on technical supervision and immediate response to engineering-related concerns, ensuring that guest rooms, residences, public areas, back-of-house facilities, and building systems are maintained in excellent operating condition.

As a Licensed Mechanical Engineer, the Duty Engineer provides professional technical expertise in the operation, maintenance, inspection, troubleshooting, and improvement of mechanical and building systems, while ensuring compliance with applicable laws, safety standards, building regulations, and hotel policies.

The position serves as the Engineering representative on duty and coordinates closely with other hotel departments to promptly address operational and guest-related engineering concerns.

KEY RESPONSIBILITIES

A. Engineering Operations

• Supervise the day-to-day operation of mechanical, electrical, plumbing, air-conditioning, fire protection, water supply, and other building engineering systems.
• Conduct regular rounds and inspections of guest rooms, residences, public areas, back-of-house areas, plant rooms, equipment rooms, and other technical areas.
• Monitor the proper operation and condition of critical equipment and systems, including:

HVAC and air-conditioning systems

Chillers and cooling systems

Pumps and motors

Boilers and hot water systems, where applicable

Generators and electrical systems

Elevators and related equipment

Water supply and distribution systems

Sewage and drainage systems

Fire protection and life safety systems

Building management and control systems

• Respond immediately to equipment breakdowns, engineering emergencies, guest room defects, and other technical concerns.
• Diagnose equipment and system failures and implement appropriate corrective action.
• Coordinate with accredited contractors, suppliers, service providers, and building management when specialized technical intervention is required.
• Ensure that engineering works are performed safely, efficiently, and with minimal disruption to hotel operations and guests.

B. Preventive and Corrective Maintenance

• Implement and monitor the Engineering Department's preventive maintenance program.
• Ensure timely completion and proper documentation of preventive maintenance activities.
• Monitor the condition and performance of critical equipment and recommend corrective or improvement measures.
• Conduct troubleshooting and minor repairs within the scope of technical competency and authorization.
• Maintain accurate records of equipment inspections, repairs, breakdowns, and maintenance activities.
• Identify recurring equipment problems and recommend solutions to prevent repeated breakdowns.
• Assist in evaluating equipment condition and recommending repair, replacement, upgrading, or improvement projects.

C. Licensed Mechanical Engineer Responsibilities

• Utilize professional knowledge and expertise in mechanical engineering in the operation and maintenance of hotel and building facilities.
• Ensure that mechanical systems are operated in accordance with applicable technical standards, manufacturer's recommendations, and safety requirements.
• Review and provide technical input on mechanical equipment, systems, projects, renovations, and engineering works.
• Assist in the preparation and review of technical specifications, scopes of work, and contractor proposals for mechanical-related projects.
• Monitor contractors and service providers performing mechanical works within the property.
• Ensure proper testing, commissioning, and turnover of mechanical equipment and systems.
• Maintain awareness of applicable Philippine laws, codes, regulations, and professional standards relevant to mechanical and building operations.
• Ensure that the requirements related to the position's professional license are observed and maintained.

D. Guest Service and Hotel Operations

• Respond promptly to guest-related engineering concerns and coordinate with Front Office, Housekeeping, F&B, and other departments for immediate resolution.
• Prioritize engineering requests based on urgency, guest impact, safety, and operational requirements.
• Ensure that guest rooms and residences are restored to proper operating condition within established service standards.
• Conduct technical inspections of rooms or facilities following reported defects or complaints.
• Communicate professionally with guests when required and maintain a service-oriented approach when handling engineering concerns.
• Coordinate with the Front Office and other departments regarding rooms or facilities affected by engineering issues.

E. Safety, Compliance, and Risk Management

• Ensure that all engineering activities comply with hotel safety policies, occupational safety requirements, and applicable government regulations.
• Conduct regular inspection of engineering areas to identify potential hazards and unsafe conditions.
• Immediately report and address safety hazards, equipment defects, and conditions that may pose risks to guests, associates, contractors, or property.
• Participate in emergency response activities, including power interruption, water interruption, fire incidents, flooding, equipment failure, and other building emergencies.
• Ensure that engineering tools, equipment, chemicals, and materials are properly stored, handled, and maintained.
• Participate in safety drills, emergency preparedness activities, and incident investigations when required.
• Maintain proper documentation and records required for compliance, inspections, and audits.

F. Energy and Utility Management

• Monitor the consumption and efficient use of electricity, water, fuel, and other utilities.
• Identify opportunities for energy conservation and operational efficiency.
• Monitor equipment operating conditions to minimize unnecessary energy consumption.
• Report unusual utility consumption or equipment performance to the Chief Engineer / Director of Engineering.
• Support hotel sustainability and environmental initiatives related to engineering operations.

G. Team Supervision and Coordination

• Provide technical guidance and direction to Engineering associates during the assigned shift.
• Assign and monitor engineering work based on operational priorities and technical requirements.
• Ensure proper endorsement of pending maintenance concerns and critical equipment status between shifts.
• Coach Engineering associates on proper troubleshooting, equipment operation, safety, and maintenance procedures.
• Monitor compliance with departmental policies, work standards, grooming, attendance, and safety requirements.
• Promote teamwork and effective coordination within the Engineering Department and across hotel departments.

H. Documentation and Reporting

• Maintain accurate shift reports, engineering logs, equipment status reports, and maintenance records.
• Document equipment breakdowns, corrective actions, pending works, and recommendations.
• Prepare incident reports for significant engineering failures, safety incidents, or property damage.
• Ensure proper turnover and endorsement of unresolved engineering concerns to the succeeding shift.
• Provide relevant technical information and reports to the Chief Engineer / Director of Engineering.

QUALIFICATIONS

Education

• Bachelor's Degree in Mechanical Engineering or related engineering discipline.
• Must be a Licensed Mechanical Engineer (LME) recognized by the Professional Regulation Commission (PRC).

Experience

• Preferably with 2–5 years of relevant experience in hotel engineering, building operations, facilities management, property management, or a similar environment.
• Experience in hospitality, residential, commercial, or high-rise building operations is an advantage.
• Experience in supervising or leading engineering personnel is preferred.