Driver Acquisition Lead - SPX Express

Shopee

Philippines, Manila

1-3 Years

Save

Posted 19 hours ago
Be among the first 10 applicants

Early Applicant

Job Description

Job Description:

Source and attract potential drivers through multiple channels, including online and offline campaigns, community partnerships, and referral programs.
Monitor driver acquisition performance and provide insights and recommendations to improve lead conversion rates.
Manage and maintain accurate driver records, handle onboarding logistics, and prepare regular performance and recruitment reports.
Continuously optimize the driver onboarding process by developing and improving onboarding workflows, checklists, and documentation.
Guide new drivers through the onboarding journey from application and document submission to orientation and training.
Develop, update, and maintain training materials to ensure consistency and relevance.
Track and evaluate the effectiveness of training materials and sessions, identifying areas for improvement.
Conduct initial screening and qualification assessments to ensure applicants meet company standards and requirements.
Support the implementation of driver programs and engagement initiatives, ensuring timely and clear communication with drivers.
Address driver concerns and coordinate with relevant teams for issue resolution and escalation handling.
Analyze performance and engagement data to enhance the overall driver experience and retention.

Requirements:

Bachelor's degree in Business, Operations or related fields
Strong problem-solving and coordination skills
Comfortable working with large datasets and fast-paced environments
Detail-oriented, with strong organizational and communication skills
1-3 year of experience in driver operations or logistic operations is preferred
Has good background in digital marketing and sales funnel management
Has good background in strategy and process improvement roles
3-year leadership experience

More Info

Job Type:

Industry:

Function:

Employment Type:

About Company

ShopeeJob Source: careers.shopee.sg

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 135625885

Jobs by Skill - IT