Are you a master of craft Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly Do you embrace a growth mindset We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Makati is an upcoming 5-star luxury hotel set within the lush Ayala Triangle Gardens, at the prestigious corner of Paseo de Roxas and Makati Avenue. Scheduled to open in 2026, this landmark development will feature 276 elegantly appointed guestrooms and suites, offering a refined blend of contemporary design and timeless sophistication. Guests will enjoy an exceptional array of world-class amenities, including a curated selection of restaurants, a stylish bar, a serene pool area, and the brand's signature spa. Designed to be a sanctuary in the heart of the city, the hotel promises an elevated experience for both leisure and business travelers seeking comfort, excellence, and distinction in Manila.
The Role
Reporting to the Director of Finance, the Director of Purchasing leads the end-to-end procurement and supply chain function for Mandarin Oriental Makati through preopening, opening, and steady-state operations, ensuring the timely, compliant, and cost-effective acquisition of FF&E, OS&E, CapEx, services, and operational supplies. The role designs and enforces the procurement strategy, controls, and systems required for a luxury brand openingbalancing brand standards, quality, and sustainability with value, governance, and speed-to-open.
Key Responsibilities
- PreOpening Leadership
- Master Procurement Plan: Build and execute the preopening procurement roadmap aligned to construction/fitout milestones, critical path, mock-up room timelines, and handover dates.
- FF&E & OS&E Packages: Lead specification confirmation, sourcing, bidding, vendor selection, and contracts for all FF&E/OS&E, collaborating with Technical Services, Design, Rooms, F&B, Spa, IT, and Engineering.
- Critical Path & Readiness: Track long-lead items; establish risk registers, mitigations, and contingency options; provide weekly executive dashboards and site-readiness reporting.
- Importation & Logistics: Oversee shipping plans, customs documentation, and duty/tax optimization in coordination with brokers and owners reps; ensure compliant HS codes and incoterms.
- PreOpening Budget Control: Co-own preopening procurement budgets and forecasts; implement sign-off matrices (CapEx/NonCapEx) in line with MOHG and ownership policies.
- Vendor Prequalification: Establish approved vendor lists; assess financial health, capacity, ESG credentials, and after-sales support; secure performance warranties and service-level expectations.
- System Build: Configure and test the hotel's eProcurement/ERP (e.g., catalogue setup, approval workflows, three-way matching, receiving, inventory).
- Policies & SOPs: Draft Purchasing, Receiving, and Stores SOPs, including authority limits, bid requirements, conflict-of-interest declarations, and audit trails.
- OS&E Room Kitting & Warehousing: Direct consolidated kitting, secured storage, and issuance based on room numbering and floor sequence; maintain full traceability.
- PostOpening Operations
- Sourcing & Contracting: Lead competitive sourcing for food & beverage, rooms, spa, engineering, IT, and corporate services; negotiate rate cards, rebates, SLAs, and framework agreements.
- Cost & Quality Assurance: Monitor supplier performance (OTIF, quality defects, NCRs); implement should-cost analysis and market benchmarking; support menu engineering and recipe costing with culinary and finance.
- Controls & Compliance: Enforce three-way match, separation of duties, periodic cycle counts, and year-end inventory; support internal/external audits and compliance with local regulations.
- Sustainability & Responsible Sourcing: Drive sustainable packaging, local sourcing where appropriate, waste reduction, and supplier ESG commitments aligned with MOHG standards.
- Stakeholder Partnership: Maintain tight alignment with Finance, Culinary, F&B Service, Housekeeping, Spa, Front Office, Events, Engineering, IT, Security, and Marketing.
- Team Leadership: Build, coach, and retain a high-performing purchasing & receiving team; set clear KPIs; succession planning and ongoing training.
- Data & Reporting: Produce weekly/monthly purchasing dashboardsspend analytics, savings tracking, supplier scorecards, exception reports, aging POs/GRNs, and inventory turns.
Governance & Controls
- Approval Matrix: Maintain up-to-date matrix by spend tier/category; ensure dual approvals for sensitive categories and CapEx.
- Bid Protocol: Minimum quote requirements (e.g., 3 bids) with documented evaluations; transparent award rationale and conflict-of-interest logs.
- Contract Repository: Centralized, searchable contracts with key dates (renewals, price reviews, warranty expiries).
- Asset Integrity: Ensure serial tracking and warranty documentation for critical FF&E and plant equipment.
- Risk Management: Maintain supply risk assessments; define alternates for critical categories; crisis procurement playbook (e.g., typhoon, port congestion, supply shocks).
Qualifications & Experience
- Education: Bachelor's degree in supply chain, Business, Finance, Engineering, or related field; MBA or relevant master's preferred.
- Experience:
- 812+ years procurement experience, with at least 5 years in luxury hospitality.
- Proven preopening hotel or mixed-use development experience is strongly preferred.
- Demonstrated leadership of FF&E/OS&E programs and complex logistics/importation.
- Certifications (advantageous): CIPS, CPSM, CSCP, CPIM.
- Systems: Proficiency in eProcurement/ERP, inventory and receiving modules; strong Excel/Power BI skills; comfort with contract lifecycle tools.
- Language: Excellent English (written & verbal).
Core Competencies
- Strategic Sourcing & Negotiation delivers quality, value, and resilience.
- Project Management plans backwards from opening; manages dependencies and critical path.
- Financial Acumen TCO, should-cost, variance analysis, inventory accounting, FX basics.
- Compliance & Ethics unwavering commitment to brand standards and governance.
- Stakeholder Influence credible partner to Culinary, Engineering, Finance, and Exec Committee.
- People Leadership builds capability, coaches performance, and cultivates a culture of excellence.
- Data-Driven Decision Making converts analytics into action and continuous improvement.
Why Join Us
Mandarin Oriental offers a worldclass environment where your expertise, creativity, and leadership will shape the legacy of our return to Manila. You will be part of a dynamic preopening team committed to excellence, innovation, and authentic Asian hospitality.
Our Commitment To You
- Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
- MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
- Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
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