Director of Client Relations

• Own high-level stakeholder relationships across government and regulators.
• Act as the face of the business in critical engagements and negotiations.
• High-impact role in a fast-growing company.

I'm working with a rapidly scaling organisation in the iGaming sector who are looking to appoint a Director of Client Relations to lead their most critical external relationships.

This is a senior, strategic, and highly visible position, suited to someone comfortable operating across commercial, regulatory, and political environments. You'll play a key role in shaping outcomes, building trust, and representing the business at the highest levels.

The Role;

You will take ownership of senior stakeholder relationships, acting as the primary interface between the business and government bodies, regulators, and key industry partners.

This role goes beyond traditional account management - it requires someone who can navigate complexity, manage sensitive situations, and influence outcomes, both in formal settings and through strong relationship-building.

Key Responsibilities;

• Build and manage senior relationships across government, regulatory bodies, and industry stakeholders
• Represent the business in high-level meetings, negotiations, and external engagements
• Navigate complex, politically sensitive environments with sound judgment
• Influence stakeholder alignment with commercial and strategic objectives
• Provide leadership with insights on stakeholder sentiment, risks, and opportunities
• Act as a trusted escalation point for sensitive or high-priority issues
• Ensure internal teams are aligned with external expectations and commitments

What They're Looking For

• 10+ years experience in client relations, stakeholder engagement, or government relations
• Proven ability to influence and negotiate at senior levels
• Strong understanding of regulatory and political landscapes
• Highly credible and confident in externally facing roles
• Excellent communication skills, adaptable across audiences
• Fluency in English and Tagalog

Additional Context

This is an onsite role, best suited to someone who thrives in a relationship-led environment. Success in this position will involve building strong connections with stakeholders both formally and informally, including regular networking, hosting, and maintaining close working relationships.

If you'd be open to hearing more, feel free to reach out for a confidential discussion.