Cognizant is one of the world's leading professional services companies, transforming clients business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world.
In Asia Pacific (APAC), Cognizant has strong presence in key growth markets like Australia, Singapore, Philippines, India, Japan, China, Hong Kong, UAE, Saudi, etc. It has grown rapidly in these regions and is now poised for exponential growth. We are now seeking the leaders with trail blazing track record of growth to fuel this growth story.
Cognizant is fully committed to being an inclusive workplace across Asia Pacific. In Feb 2019, Cognizant APAC has been named as the Top employer by Top Employers Institute for excellence in workforce planning & leadership development.
If you want to be part of this growth story, seize the moment and join us in APAC!
The Opportunity
Cognizant's
Insurance Intuitive Operations and Automation (IOA) business has a strong delivery footprint in the
Philippines, supporting global insurance clients across underwriting, policy servicing, and claims operations. As a recognized leader in
Property & Casualty (P&C) Insurance BPS, IOA combines deep domain expertise with automation, analytics, and AIled transformation. The role drives
endtoend delivery ownership for P&C brokerage operations, ensuring operational excellence, scalability, compliance, and measurable outcomes across complex, multilocation engagements.
Job Responsibilities
- Makes independent decisions, which have major day-to-day impact in area of responsibility, and may influence direction of other areas.
- Responsible for medium-term planning, objective setting and development of new procedures within area of responsibility, through interpretative judgment of overall policies and goals.
- Identifies, assesses and resolves complex business problems/issues and provides alternative scenarios.
- Provides and implements business-focused solutions within time/cost constraints.
- Self-directed within broad goals and strategic direction in satisfying organization or client objectives.
- Accountable for developing and managing key internal/external client relationships
- Accountable for operational direction of complex or large function or project, or medium size unit within stable mature operation, or key element of volatile environment.
- Accountable for client satisfaction in area of responsibility, against service level agreement, and ensures achievement of key performance indicators/project milestones.
- Responsible for fulfillment of contractual obligations/completion of deliverables within own area of responsibility
- Initiates and promotes continuous improvement programs across sphere of influence.
- Leads and manages a team of 500+ associates in P&C Brokerage vertical,
- Manages and ensures consistent application of human resource processes including career development, performance management within area of responsibility.
Skill & Qualification
- 18+ years of experience managing complex service delivery, multi-group, multi-disciplinary project preferable in P&C Domain
- P&C Domain expert
- Representing Operations, Playing the role of Operations solution architect (transition, transformation, validation of commercial models).
- Make compelling solution presentation to external and internal stakeholders
- Support Go-to-Market in the Brokerage domain; Scan the industry value chain, identify Business Development opportunities across the value chain.
- Create brokerage specific POC solutions and publish thought leadership articles on periodic basis
- Researching and consulting with clients on wealth of repository material of Brokerage tools like whitepapers, brochures or any other marketing collateral to help sell P&C offerings
- Ability to define projects, execute within timelines and with multiple stakeholders, and deliver projects on time and to budget.
- Ability to effectively operate with flexibility in a fast-paced, constantly evolving team environment
