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Digital Training Associate

UTAK
Philippines, Quezon City
Fresher
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  • Posted 14 hours ago
  • Be among the first 10 applicants
Early Applicant

Job Description

  • Conduct online 1-on-1 and batch trainings with clients
  • Assist in onboarding new UTAK clients
  • Deliver in-depth training on product usage, emphasizing key features, perks, and benefits
  • Apply problem-solving skills to address client needs, creating effective workarounds for navigating the POS system
  • Stay updated on new features and developments within the POS system to enhance training effectiveness
  • Prioritize customer needs by conducting regular check-ins and addressing inquiries to support ongoing client learning
  • Collect and analyze client feedback to refine training strategies and improve user experience
  • Optimize internal processes and techniques to improve client training efficiency and effectiveness
  • Maintain organized and accurate training records to support the team
  • Collaborate with product, tech, support, and sales teams to align training efforts with company goals

Minimum Qualifications

  • Experience in teaching, customer support, business, or a related field
  • Comfortable engaging with individuals from diverse backgrounds and age groups
  • Ability to effectively teach both tech-savvy and non-tech-savvy individuals
  • Patience and adaptability in guiding others through digital technology
  • Strong customer-centric mindset with a service-oriented attitude
  • Excellent verbal and written communication skills
  • Proactive, forward-thinking, and takes initiative to contribute
  • Passion for supporting small and local businesses across the Philippines
  • Proficiency in using Zoom and other digital platforms
  • Willingness to travel and visit client stores or locations to conduct trainings

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Training And Development
Employment Type:
Full time

About Company

UTAK

Job ID: 144882621

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Last Updated: 24-03-2026 06:35:29 PM
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