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Emapta Global

Digital Marketing Specialist - Email Campaign Operations

3-5 Years
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Job Description

Execute Enterprise Email Campaigns Across a Large Global Digital Media Platform

As a Digital Marketing Specialist - Email Campaign Operations, you will lead the operational execution of high-volume email campaigns across a large digital network. This role is intended for professionals with hands-on experience delivering end-to-end email campaigns-not general digital marketers or design-focused specialists. Working closely with Australian stakeholders and internal teams, you will ensure campaigns are executed accurately, governed by clear business rules, and optimized for measurable performance while building long-term career growth with Emapta.

This role requires professionals whose primary focus is email marketing campaign execution-not general digital marketing, design, or marketing automation roles.

Job Overview

Employment Type: Full-time

Shift: Day shift, Weekends off

Salary: PHP 90,000

Work Setup: Hybrid - Megatower, Ortigas

Exciting Perks Await!

  • Day 1 HMO coverage with free dependent
  • Competitive Salary Package
  • Hybrid work arrangement
  • Prime office location in Ortigas (easy access to MRT stations, restaurants, and banks)
  • Day shift schedule
  • Fixed weekends off
  • Salary Advance Program through our banking partner (eligibility subject to bank assessment; available after 6 months tenure)
  • Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
  • Free 24/7 access to office gyms (Ortigas and Makati) with a free physical fitness trainer
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
  • Unlimited opportunities for employee referral incentives
  • Standard government and Emapta benefits
  • Total of 20 annual leaves (including 5 credits convertible to cash)
  • Fun engagement activities for employees
  • Mentorship and exposure to global leaders and teams
  • Career growth opportunities
  • Diverse and supportive work environment

The Qualifications We Seek

  • 3-5 years of dedicated experience in email marketing campaign execution or email marketing operations
  • Proven experience owning the end-to-end operational delivery of email campaigns
  • Strong understanding of audience segmentation, campaign workflows, deliverability, suppression management, and compliance governance
  • Experience managing high-volume email campaign calendars across multiple stakeholders
  • Demonstrated ability to coordinate with sales teams, agencies, and internal stakeholders
  • Excellent English communication skills with the confidence to present insights and challenge stakeholders when required
  • Strong analytical capability for campaign performance reporting and ROI analysis
  • High attention to detail with structured QA processes for campaign accuracy and compliance
  • Ability to work autonomously while maintaining ownership of campaign outcomes

Your Daily Tasks

Campaign Execution & Governance

  • Own end-to-end implementation of email campaigns across the network, from contract signature to final delivery
  • Investigate and resolve operational queries related to creatives, targeting, audiences, and reporting
  • Enforce eDM business rules, policies, and standardized processes
  • Maintain accurate content, tracking, and availability documentation
  • Coordinate all post-sale eDM activity to ensure creative quality and SLA adherence
  • Consult with external creative agencies, vendors, and operational teams

Operations & Customer Service

  • Act as a service liaison between customers, sales, and operations teams
  • Ensure campaign and send information is accessible and transparent
  • Participate in WIPs and stakeholder meetings
  • Proactively identify revenue-driving solutions and innovations
  • Review and provide feedback on new tools, processes, and product releases
  • Drive knowledge sharing and operational efficiencies within the team

Reporting & Optimisation

  • Own campaign performance and execute optimizations to maximize ROI
  • Deliver campaign reporting aligned with account team expectations
  • Monitor ongoing performance and flag underperformance issues
  • Recommend creative changes, manage reallocations, optimizations, and schedules
  • Generate competitive analysis reports using industry tools and market insights
  • Reconcile campaign bookings and performance reporting with finance

Welcome to Emapta Philippines!

Join a team that values camaraderie, excellence, and growth. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment.

Apply now and be part of the #EmaptaEra!

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About Company

Job ID: 144489831