Digital Marketing Executive

DIGITAL MARKETING EXECUTIVE (CLIENT FACING ROLE)

Great marketing doesn't happen by accident. It happens because someone gets hands-on with the execution, content, campaigns, reporting, and does it well enough that clients trust them with more.

We're looking for a Digital Marketing Executive to join our marketing strategy and creative agency. This role is built around hands-on execution, with client contact as a real and required part of the job: you'll build the work, then brief it, update on it, and be the person a client can call.

If you're just as comfortable inside the tools that make digital marketing run as you are picking up the phone to a client, we'd love to hear from you.

Please note: we're only progressing candidates who already have hands-on experience across these areas. This is a hands-on marketing execution role, not an administrative or coordination-only position. If your experience is primarily calendar management, scheduling or general office admin, this likely isn't the right fit. 

Same goes for if you're a developer or UX / UI, web designer or similar - it's not a heavily technical role, it's the marketing side of digital marketing. 

AT A GLANCE

• Fully remote, based in the Philippines
• 40-hour week, 9:00am–6:00pm Sydney time, with breaks
• Salary: PHP 60,000–70,000, based on experience
• Company-provided equipment and internet subsidy

WHO WE ARE

Step Change is a strategy-led marketing and creative agency with over 15 years experience partnering with ambitious businesses to drive growth and deliver measurable impact. We work with clients ranging from established enterprises to innovative startups, based in Sydney and the Philippines.

WHAT YOU'LL DO

Digital Marketing Execution

• Build and manage email sequences, workflows and templates in HubSpot, ActiveCampaign or similar
• Manage social media content and campaigns across client accounts, staying across trends on LinkedIn, Meta and TikTok
• Develop content on clients behalf: social posts, blogs, email copy, produced in Canva
• Make front-end website updates in WordPress, HubSpot CMS, Framer or similar (no development work)
• Prepare reporting using GA4, Data Studio, Metricool and AI-assisted tools like Claude, ChatGPT and Perplexity

Client and Project Management

• Act as day-to-day point of contact for a portfolio of clients
• Brief designers and team members clearly, with a strong sense of what's on brand and on brief
• Manage multiple clients, timelines and projects at once without dropping the ball
• Own the admin side of campaign delivery: briefing docs for content and campaigns, status updates on live marketing work, follow-ups on deliverables

WHAT WE'RE LOOKING FOR

Digital Marketing Experience (Required)

Hands-on with email systems, social campaigns and reporting, CMS front-ends, and CRM workflows.

Client Facing & Project Management (Required)

Real experience working directly with clients or external stakeholders, comfortable managing timelines and communications with people outside your immediate team. 

General Marketing Experience (Required)

Real experience working directly on marketing strategies, plans, tactics and channels - not just digital marketing channels. You will act as marketing executives for our clients, so it's vital you have an understanding of marketing as a whole. 

Essential Qualities

• Strong communication skills: able to clearly express insights, briefs and deliverables to clients and our team
• Tech savvy: picks up new tools fast, confident across the systems above from day one
• Sharp attention to detail and a strong, adaptable writer
• Takes ownership, doesn't need close supervision
• Comfortable moving between execution and client contact in the same day
• Genuinely curious about AI tools as part of daily workflow

Key Systems: HubSpot, ActiveCampaign, WordPress, Framer, LinkedIn, Meta, TikTok, GA4, Metricool, Claude, ChatGPT, Canva, Monday.com

WHAT'S ON OFFER

• Competitive salary package
• Fully remote work with an established Australian agency
• Exposure to a diverse range of industries and brands
• Ongoing mentorship and professional development
• A supportive team that values initiative, accountability and growth

OUR WAYS OF BEING

• Being Radically Honest
• Being My Word
• We Before Me
• Being Unstoppable
• Bringing a WOW!

HOW TO APPLY

Complete the application form below and include a one-minute video telling us why you'd be successful in this role: https://wkf.ms/465YgwD