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24x7 Direct

Digital Marketing Admin Assistant

2-4 Years
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  • Posted 12 hours ago
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Job Description

This is a remote position.

Philippine-based Filipino applicants.


Role Overview

The Digital Marketing Admin Assistant is responsible for planning, executing, and monitoring marketing campaigns while ensuring efficient lead handling and customer communication. This role supports sales growth through campaign coordination, lead management, email marketing, social media support, and administrative content creation. The ideal candidate is highly organised, detail-oriented, and confident in managing multiple platforms and communication channels.

Key Responsibilities

Campaign & Platform Management

  • Develop and maintain a campaign calendar aligned with sales forecasts, business goals, and training schedules
  • Plan and write campaign content, including copywriting for marketing initiatives
  • Schedule weekly campaigns and monitor campaign performance
  • Track responses, allocate qualified leads, and adjust campaign plans as required
  • Prepare monthly campaign performance report


Lead & Customer Management
  • Monitor, organise, and assign new leads to the sales team daily
  • Maintain and update customer information in the CRM system
  • Process and manage fast-track leads efficiently
  • Send review requests to newly registered clients
  • Monitor and manage live chat and inbox communications throughout the day
  • Respond to incoming lead enquiries and follow-up messages
  • Create customer roadmaps for prospects not yet qualified

Email Marketing

  • Design and update email templates
  • Write marketing copy for email campaigns
  • Build and manage email campaigns and automated workflows
  • Schedule and monitor email marketing performance


Social Media Support
  • Assist in creating and scheduling content for organic social media (Instagram, Facebook, LinkedIn)
  • Monitor and manage comments, including responding, hiding, or removing when necessary
  • Forms, Documents & Content Administration
  • Create and update company forms and documents
  • Edit training materials, price lists, guidebooks, and internal resources
  • Maintain accuracy and consistency across all documentation

  • Administration
  • Data entry

  • Creating reports


Requirements

  • Proven experience in marketing coordination, campaign management, or lead management
  • Experience running email marketing campaigns
  • Experience in lead generation or qualifying leads
  • Experience with CRM, marketing platforms (e.g., HubSpot, Salesforce, ERP), and Microsoft Dynamics is highly advantageous
  • Experience in scheduling and moderating social media content
  • Strong writing and copywriting skills
  • A portfolio of relevant work is required
  • Ability to manage multiple tasks, deadlines, and priorities
  • Strong attention to detail and organisational skills
  • Confident handling of customer communications and enquirProactive, reliable, and able to work independently

Work Environment & Expectations

While this is a work-from-home position, it is important to note that this is a full-time rolenot a freelance or flexible-hour arrangement. You will be expected to work a fixed shift and maintain a high level of professionalism and accountability, just as you would in an office environment.

This role requires:

Discipline and commitment to set working hours (strict shift times, not flexible)

Use of time tracking software during work hours

Active participation in team and client calls with your camera ON

Consistent availability and responsiveness throughout your shift

Treating this as a long-term, full-time jobnot a side gig or freelance task

Payroll is processed bi-monthly.

We're looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. If you're seeking stability and a team that appreciates reliability, we'd love to hear from you.

Benefits

1. Monthly Salary: Php 35,000
2. Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month
3. You will be paid extra for overtime and Philippines public holidays
4. Probation: 6 months and after Probation
  • 10 days annual leave credits
  • 5 days of sick leave

5. HMO offered after 6-months probation
6. Eligible for 13th Month Pay after 30 days
7. Annual salary review
8. Laptop provided after 30 days
9. Permanent work-from-home role. You will have to use your own internet.
10. SHIFT TIMES: 5:30 AM to 2:30 PM Philippine time, Monday to Friday






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About Company

Job ID: 143135351