Digital & E-Commerce Manager

This vibrant sporting organization is seeking a visionary Digital & E-Commerce Manager to lead their online evolution, driving brand growth and streamlining the fan experience through innovative digital strategies and a seamless retail journey.

Job Overview

The Digital & E-Commerce Manager is responsible for driving the company's digital presence, online sales growth, and digital marketing performance across all platforms. The role oversees the planning, execution, and optimisation of digital marketing campaigns and the management of e-commerce channels to maximise customer engagement and revenue.

Responsibilities

Digital Strategy and Execution

1. Develop, implement, and manage the company's digital marketing and e-commerce strategy in line with business goals.

2. Oversee digital advertising, SEO/SEM, PPC, paid media, and content marketing initiatives.

3. Manage the design, functionality, and performance of the company's website and e-commerce platforms(Amazon, vendor accounts etc) to ensure optimal user experience and conversion.

4. Manage the company's social media presence and influencer partnerships to enhance brand awareness, engagement, and digital reach.

5. Monitor, analyse, and report on digital campaign performance, website traffic, and sales data to inform ongoing optimisation.

6. Collaborate with the Branding, Sales, and Category teams to ensure digital content aligns with brand strategy and promotional priorities.

7. Drive digital innovation through new tools, trends, and technologies that enhance the company's online presence.

E-Commerce Operations

1. Manage all aspects of the e-commerce platform, including product listings, pricing accuracy, inventory updates, and promotional activity.

2. Oversee online merchandising and ensure the product presentation reflects brand and marketing objectives.

3. Develop and implement online sales initiatives and campaigns to achieve revenue targets.

4. Collaborate with logistics and operations teams to ensure smooth order processing and delivery performance.

5. Analyse consumer behaviour and purchasing trends to identify opportunities for growth.

Team Leadership and Collaboration

1. Lead and develop the Email Marketing & Copywriting Coordinator and the Social Media & Influencer Marketing Coordinator to deliver cohesive and effective campaigns.

2. Set clear KPIs and performance objectives for direct reports.

3. Foster collaboration across the digital team and with other marketing functions to ensure brand and campaign consistency.

4. Support professional development of team members through mentoring, feedback, and training.

Content and Campaign Management

1. Oversee the creation and scheduling of digital content across email, social, and web platforms.

2. Ensure all messaging, visuals, and copy reflect the TouchBio brand tone and values.

3. Coordinate digital campaign calendars to align with broader marketing and promotional activities.

4. Implement A/B testing, segmentation, and automation strategies to improve engagement and conversion.

5. Manage relationships with digital agencies, influencers, and partners where relevant.

Qualifications

• Tertiary qualification in Marketing, Digital Media, Communications, or related field (essential).
• Minimum 5 years experience in digital marketing or e-commerce management, ideally within FMCG, health, or retail industries.
• Proven success in managing online sales channels and delivering measurable growth.
• Experience leading small teams or managing direct reports.
• Strong understanding of social media strategy, content marketing, and influencer management.
• Demonstrated experience with digital platforms such as Shopify, WooCommerce, or equivalent.
• Excellent leadership and communication skills.
• Strong analytical skills and data-driven decision-making.
• Proficiency with digital marketing tools (Google Analytics, Meta Business Suite, Mailchimp/HubSpot, SEO tools, etc.).
• Project management capability with strong attention to detail.

What's in it for you

• Exposure to a dynamic, growing business.
• Supportive team culture with ongoing training.
• Working schedule: 7:00 AM to 3:00 PM PHT / 6:00 AM to 2:00 PM
• Salary up to 80,000PHP