Developer

STRATEGIC STAFFING SOLUTIONS (S3)

Position: ServiceNow Developer

Work Set-Up: Hybrid (Twice a week RTO)

Office Location: Ayala, Makati

Schedule: TBD

Responsibilities include, but are not limited to, the following:

• Establishes a forward-looking vision for the product area, ensures quality technical delivery, reduces technical debt and drives modernization.

• Provides technical solutions and guidance on ServiceNow CMDB (Configuration Management Database), Discovery, ITAM (IT Asset Management), integrations and CSDM (Common Service Data Model)

• Continuously identify improvement and innovation opportunities on CMDB architecture, including data models, relationships, and attributes, that is align with industry best practices.

• Develop and design strategy to ensure data integrity and accuracy through data reconciliation, normalization, and data quality improvements.

• Design, define and enforce CMDB governance policies, standards, and procedures for data quality, access control, lifecycle management, and audit compliance.

• Provide architectural inputs on ServiceNow modules like CMDB, ITAM, and Service Mapping.

• Work with product management team in the creation and maintenance of CMDB, Discovery & ITAM roadmap.

• Collaborates with product management and other architects for overall architecture alignment.

• Train and mentor other team members of the ServiceNow Platform with strong focus on the Platform, CMDB, discovery, ITAM and CSDM.

Knowledge, Skills, and Experience:

• Understands ServiceNow, ITSM (Information Technology Service Management) processes, CSDM model, CMDB

• Flow Designer, Automated Test Framework (ATF), Catalog Development/Deployment End-End

• API testing, deployment, and integration

• Azure fundamentals, Azure DevOps

• Experience coordinating with multiple product teams.

• Communication across multiple end users/stakeholders, team player