AT A GLANCE
The Demand Planning Manager is responsible for managing demand forecasting, inventory planning, and replenishment strategies to ensure optimal product availability and healthy inventory levels across brands and channels. This role collaborates with cross-functional teams to improve forecast accuracy, optimize inventory investment, and drive alignment through the Sales & Operations Planning (S&OP) process.
YOUR OVERALL MISSION & DAY-TO-DAY
Forecasting & Demand Analytics
- Develop and manage demand forecasts using historical sales data, market trends, business insights, and statistical analysis.
- Monitor forecast accuracy, identify forecast variances, and implement action plans to improve forecasting performance.
- Analyze demand drivers, promotional activities, product launches, and seasonality to support accurate demand planning.
- Establish forecasting standards, monitor planning KPIs, and recommend process improvements.
- Partner with cross-functional teams to align demand assumptions and business priorities.
Inventory Strategy & OTB / Buy Planning
- Develop inventory and replenishment strategies that balance product availability, inventory investment, and business objectives.
- Manage Open-to-Buy (OTB) planning, replenishment plans, and inventory allocation across assigned brands or categories.
- Monitor inventory health, including safety stock, months of cover, ABC analysis, slow-moving inventory, and stock availability.
- Recommend inventory actions to minimize stockouts, excess inventory, and inventory aging while supporting sales targets.
- Identify opportunities to improve inventory productivity through demand planning and replenishment optimization.
S&OP Facilitation & Alignment
- Collaborate with cross-functional teams to align demand, supply, and inventory plans.
- Identify planning risks, supply constraints, and inventory issues, and recommend mitigation plans to support business objectives.
- Monitor planning performance and implement continuous improvements to forecasting, replenishment, and planning processes.
- Lead, coach, and develop the Demand Planning team while promoting collaboration and accountability across stakeholders.
CORE COMPETENCIES
- Creative: Guide teams to think differently and experiment with new ideas. Remove barriers to innovation and scale successful practices across the organization
- Considerate: Model empathy, sound judgement and composure across teams. Promote responsible and sustainable ways of working that support people, operations, and the broader community.
- Customer Focused: Coach teams to deliver seamless and consistent experiences. Use insights and feedback across teams or stores to continuously improve service and operational flow.
- Continuously Learning: Build a culture of learning by coaching others and enabling teams to adapt to change. Create structured opportunities that strengthen capabilities across functions.
- Collaborative: Strengthen collaboration by coaching others on trust, alignment, and accountability. Facilitate cross-functional that drives shared ownership and results.
LEADERSHIP COMPETENCIES
- Decision Making & Accountability – Balance immediate needs with long-term goals, initiate corrective actions when performance or results fall short.
- Strategic Thinking - Scan the market, industry, and internal data to identify emerging opportunities or risks, adjusts medium-term plans accordingly.
- People Development – Design or facilitate learning experiences, mentors team members to prepare them for greater responsibilities.
- Conflict Management – Resolve disputes involving multiple people or shifting priorities, keep discussions focused on solutions, and ensure agreements are documented.
- Managing Self – Juggle multiples projects or responsibilities while meeting deadlines, seek feedback when facing challenges and adjust behavior to improve results.
- Learning Agility – Seek challenging tasks outside current expertise, apply lessons from past successes or mistakes to new projects, modify work methods to suit customers, teams, or situations
YOUR TALENT
- Bachelor's Degree in Supply Chain Management, Business Management, Industrial Engineering, or a related field
- At least 5-8 years of experience in demand forecasting and planning
- Good organizational and coordination skills, with the ability to manage deadlines.
- Ability to work in a fast-paced, structured environment
