Data Management Assistant

JOB SUMMARY

Support the overall organizational efficiency of sales, sales support, sales administration, and customer support thru data-driven methods and process improvements

JOB DESCRIPTION DATA MANAGEMENT:

- Identify proper storage, handling, and version control of operational data (such as, but not limited to the following: sales, sales administration, sales support, customer support data and transactions) - Collate, organize, and clean-up large data sets related to operational data/processes - Recommend improvements on existing operational data management practices

DATA ANALYTICS and VISUALIZATION:

- Transform, model, and visualize operational data according to business needs/requirements - Create reports that will be used by Management to derive data-driven strategies - Develop and maintain standard dashboards to track Key Performance Indicators (KPIs) - Create ad-hoc dashboards to support special projects and initiatives

PROCESS MANAGEMENT, ANALYSIS, and IMPROVEMENT:

- Identify process inefficiencies based on data - Draft process/policy documents to kick-start implementation of solutions based on findings - Collaborate with other departments to implement special projects and initiatives - Support the team leader on the implementation of special projects and initiatives (such as new or revised process, process improvement, system implementation, system enhancements)

Job Qualifications:

• Prior experience in Real Estate or AEC (Architecture, Engineering, Construction) Industry preferred/ an advantage
• Excellent communication (written and oral) and interpersonal skills to present/discuss data insights Excellent problem-solving skills
• Tech-savvy and can easily learn new tools/technology
• Driven to continuously learn and improve