Position Type: Full Time
Location: Philippines (Remote)
Schedule:
Monday, 6 AM to 3 PM CST (8:00 PM to 5:00 AM Manila Time)
Tuesday to Friday, 7 AM to 4 PM CST (9 PM to 6 AM Manila Time)
About the Company
Our client is a leading ophthalmology clinic based in Texas with 17 locations and over 50 doctors. They are committed to employee fulfillment and career growth, guided by their core values: integrity, respect, empathy, accountability, compassion, and honesty.
About the Role
As a Data Entry Specialist, you will serve as the meticulous, organized backbone of our patient referral ecosystem. Your mission is to bridge the gap between initial referral and clinical care by ensuring that every patient's journey begins with precision and speed. You will manage high-volume data operations across multiple platforms, transforming incoming referrals into actionable clinical records. This role requires a high degree of self-motivation and a commitment to data integrity, as your work directly enables the team to provide timely care to those who need it most.
Responsibilities:
Referral Processing & Charting:
- Monitor incoming patient referrals from multiple sources throughout the day
- Access and manage referrals through various doctor portals
- Sort and differentiate between patient referrals and medical records requests received via fax
- Create and populate patient charts with accurate referral information
- Link patients to referring physicians for proper tracking and scheduling
Data Management:
- Apply sticky notes to patient charts documenting physician preferences
- Reconcile physician preferences across multiple platforms
- Identify and resolve duplicate physician records
- Review and delete invoices for patients not proceeding with surgery
Communication:
- Provide notification to providers and patients when the practice is out of network with the patient's insurance plan
- Initiate outreach to providers and patients as needed to obtain additional required information
Competencies and Qualifications
- Must-Have 1-3 years of data entry, administrative, or similar experience
- Familiarity with multiple software platforms (EMR Systems, MS Office, etc.)
- Possess an exceptional eye for detail, consistently identifying and correcting discrepancies that others might overlook to ensure the highest standard of data integrity across all patient platforms.
- Demonstrate sophisticated data handling skills, with the ability to logically organize complex information and ensure it is routed accurately to the appropriate clinical stakeholders.
- A highly efficient multitasker, capable of navigating and synchronizing data across five or more distinct software platforms simultaneously without sacrificing accuracy or focus
- Ability to handle sensitive patient information, ensuring all data entry practices comply with strict privacy standards and professional ethics.
- Excellent verbal and written communication skills, with the ability to communicate clearly and professionally with patients and providers
What We Offer
- 100% Remote Work
- 13th Month Pay
- Healthcare (HMO)
- Comprehensive Fringe Benefits package
- Paid Service Incentive Leave (SIL)
- Paid Philippines Holidays
- Free Learning and Development Programs
Application Process
We understand that searching for a new job can be challenging, and we're here to support you every step of the way. Our goal is to make the process as transparent and respectful as possible.
Typically, the interview process includes a Recruiter Interview, Client Interview, and Practical Test, but this may vary depending on the role. Throughout each stage, we'll keep you informed and provide feedback as quickly as we can, ensuring you feel valued and supported throughout your journey with us.
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