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ISupport Worldwide

Data Analyst

1-3 Years
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  • Posted 16 hours ago
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Job Description

Work Schedule: US Working Hours / Night Shift

Work Location: Onsite

What is your mission

We are looking for a detail-oriented Data Analyst, Business Intelligence & Analytics to support reporting and analytics functions within a fast-paced operations environment. This role is responsible for maintaining KPI reporting, margin analysis, operational insights, and data accuracy to help drive business performance and decision-making.

You will provide the best service to our partner brands by performing these tasks:

  • Produce and distribute daily, weekly, and monthly operational KPI reports
  • Maintain reporting processes that provide customer-level margin visibility
  • Monitor KPI performance and identify trends, variances, and anomalies
  • Support revenue, cost, profitability, and margin reporting activities
  • Analyze labor productivity, operational efficiency, and cost drivers
  • Identify and escalate billing discrepancies, revenue leakage, and cost-related issues
  • Validate financial and operational data to ensure reporting accuracy and consistency
  • Support ad hoc reporting requests from operations, finance, and leadership teams
  • Assist in process improvements and reporting automation initiatives
  • Maintain documentation of reporting definitions, data sources, and reporting processes
  • Contribute to enhancing reporting tools, data quality, and analytics workflows
  • Collaborate with cross-functional teams to provide actionable business insights

Who are we looking for

  • Bachelor's degree in Business, Analytics, Finance, Supply Chain, or a related field (or equivalent practical experience)
  • 1–3 years of experience in data analysis, reporting, or operations support in an analytics-focused role
  • Strong proficiency in Microsoft Excel, including pivot tables, lookups, and advanced data analysis functions
  • Experience working with large datasets and multiple data sources
  • High attention to detail and commitment to data accuracy and consistency
  • Ability to manage recurring reporting responsibilities and meet deadlines
  • Comfortable using AI-assisted tools such as Copilot, Claude, or similar technologies to improve reporting and analysis workflows
  • Basic experience with SQL or other data querying tools is an advantage
  • Familiarity with BI and visualization tools such as Power BI, Tableau, or Power Apps is preferred
  • Exposure to financial concepts including revenue, cost, margin, and profitability reporting is a plus
  • Experience in logistics, fulfillment, supply chain, or operations-driven environments is preferred
  • Strong communication and collaboration skills with cross-functional stakeholders
  • Ability to thrive in a fast-paced, high-growth environment

Company Perks:

  • Above-industry salary package and incentives
  • Comprehensive HMO benefits and life insurance from day 1
  • Free learning and development courses for your personal and career growth
  • Dynamic company events
  • Opportunities for promotion
  • Free meals and snacks

More Info

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About Company

Job ID: 150606917

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