D365 Business Central Functional Analys (Libis, QC)

About The Role

We are looking for a Business Systems Analyst with strong Microsoft Dynamics 365 Business Central experience to help drive process improvements, system optimization, and digital transformation initiatives across the business.

This role is ideal for someone who enjoys bridging operations and technology. You will work closely with business stakeholders, end users, vendors, and technical teams to improve workflows, support ERP initiatives, and deliver solutions that create real operational impact.

You will play a key role in enhancing business efficiency through ERP systems, reporting, process analysis, and continuous improvement projects across multiple business units.

What You'll Do

ERP and Business Process Improvement

Support, enhance, and optimize Microsoft Dynamics 365 Business Central and related business applications

Analyze business operations and identify opportunities for process improvement and automation

Gather and document business requirements, workflows, and functional specifications

Collaborate with stakeholders to design practical and scalable system solutions

Recommend improvements that increase operational efficiency and user productivity

Project and System Implementation

Participate in ERP implementation, rollout, upgrade, and enhancement initiatives

Coordinate with vendors, consultants, developers, and internal teams throughout project execution

Support system testing, user acceptance testing (UAT), issue tracking, and deployment activities

Ensure projects are delivered on time and aligned with business requirements

Help drive user adoption through documentation, training, and support

User Support and System Operations

Provide functional support for ERP and other business systems

Investigate and resolve system issues, escalating when necessary

Monitor system performance, data accuracy, and operational stability

Support user access management and ensure appropriate security controls

Partner with users to improve overall system experience and effectiveness

Reporting and Analytics

Assist in creating reports, dashboards, and actionable business insights

Validate data accuracy and reporting integrity

Help business users maximize reporting and analytics capabilities for decision-making

What We're Looking For

Bachelor's Degree in IT, Computer Science, Engineering, Business, or related field

At least 3 years of experience in Business Systems Analysis, ERP Functional Support, or related roles

Strong experience with Microsoft Dynamics 365 Business Central

Hands-on experience supporting ERP implementations, enhancements, or business transformation projects

Strong Understanding Of Core Business Processes Such As

Finance

Purchasing

Inventory and Warehouse Management

Sales and Operations

Experience working with cross-functional business stakeholders

Strong analytical, problem-solving, and communication skills

Able to manage multiple priorities in a fast-paced environment