Customer Service Specialist (30K to 50K | Work-from-Home | FREE AI Certification
Philippines | Remote | Night Shift (9:00pm - 6:00am)
Role Snapshot (Before You Apply)
- Senior-level role and act as a consultant for complex customer projects, providing expert guidance and support to customers and clients.
- Night shift aligned with U.S. business hours
- Full work-from-home setup
- Best suited for professionals with extensive customer service and sales experience
- This is a client-facing role at GoTeam.
You're Likely a Strong Fit If You Have:
- Over 5 years of customer service experience and sales knowledge, with expertise in lighting solutions.
- Proficient in using tools for CRM management and advanced customer interactions.
- Experience in a client-facing and U.S.-aligned work environment with a strong ethic in delivering precise project outcomes.
- Ability and willingness to work on a night shift schedule
About the Company
This U.S.-based company specializes in LED lighting solutions known for high-quality product integrations and commercial applications. They are a leader in the industry, recognized for innovative lighting technologies that contribute to customer project success. Candidates will join a company committed to enhancing client experiences and providing robust support systems.
What This Role Gives You
Accelerate Your Personal Growth
- Company-provided laptop + second monitor
- Industry-best HMO for 1 dependent + extended dependents (200,000 coverage, private room, 10,000 meds reimbursement)
- Option to enroll up to 4 additional dependents via salary deduction
- 1M Life Insurance coverage
- Membership in GoTeam Sports Club, Yoga, and Wellness Programs
Unlock Your Possibility
- Prorated 5 days Vacation Leave + 5 days Sick Leave upon regularization
- 5 Service Incentive Leave (SIL) days upon first work anniversary (convertible to cash if unused)
- Salary loan access (post-regularization)
- Employee discounts and company raffles
- Welcome gift on Day 1
- Opportunity to win a trip to Bali through company programs
Live Your Purpose
- Join GoTeam Cares volunteer programs
- 10,000 referral bonus
- Monthly gratitude events, team dinners, and leadership talks
Your Family's Benefits
- 24/7 financial, legal, and counseling support (up to 4 family members)
- Free telemedicine consultations
- Virtual family events and prize opportunities
What Success Looks Like (612 Months In)
Deliver high-quality technical solution consultations, maintaining superior response times and client satisfaction, while effectively closing projects and spotting new business opportunities consistently aligning with team KPIs.
Our Hiring Process: Built for Speed and Clarity
- Apply and complete an AI-powered on-demand interview via Multiplai
- Meet our Recruitment Team for a live conversation
- Client interview or role-specific assessment
- Receive your offer fast and transparent
Go Beyond Employment: Build a Future-Proof Career
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