The Customer Services Specialist performs day-to-day tasks/activities from pre to-postdelivery/construction of ALVEO projects under the close supervision of the Immediate Superior. He/she is responsible for handling, analyzing and/or resolving any issues or complaints that may emerge throughout the customer's life cycle.
Minimum Qualifications
- Graduate of Bachelor's Degree in Business Administration/Management or any business course.
- More than 3 years of relevant experience in real estate development firms/other related industries. May accept fresh graduate with good scholastic record and with leadership potential.
- Proficient in all aspects of communication including oral, written and presentation skills.
- With problem-solving and analytical skills.
- Proficient in various software applications such as SAP, Smart Sheets, MS Office applications MS Excel, PowerPoint, and Word or other accounting software/application.
- Can deal and handle non-critical problems relevant to client services operations.
- With knowledge and understanding of Client Services, market/competition trends, and business processes/operations.