Are you a motivated and enthusiastic professional with a strong sales mindset
If you're passionate about delivering great customer experiences and have a knack for sales, we want you on our team!
We're looking for a Customer Service Sales Representative who excels at upselling and is confident in interacting with clients across various communication channels!
As a Customer Service Sales Representative, you will not only provide top-quality support to our clients but also play a crucial role in driving sales through proactive engagement. Your ability to connect with clients, both through voice and non-voice mediums, and effectively upsell our services will be key to your success in this role.
Job Description:
- Confidently interact with clients across all social media platforms, answering inquiries and booking appointments to come to our centers.
- Provide exceptional client support and ensure a positive overall customer experience using various social media platforms.
- Act as the first point of contact, creating a welcoming and positive impression for potential clients.
- Proactively manage and nurture potential clients, with a strong focus on upselling and driving additional sales.
Qualifications:
- Candidate must possess strong proven experience in inbound/outbound sales calls or the like.
- Possess clarity in communicating, superb verbal and written communication skills.
- Must be quick in understanding direction and empathetic in responding to clients inquiries.
- Previous experience in a customer service role is preferred
- Sound judgment and excellent problem-solving skills
- Ability to respond appropriately under pressure
- Adept in providing a positive customer experience
- Can handle customer service and social media at the same time.
- Required skill(s): Customer account management, Customer Care, Communication skill, and Social Media.
- Ability to multi-task and cater to a number of clients at the same time.
- At least 2 years (s) of working experience in the related field is required for this position.
- Applicants must be willing to work on-site in Makati City.
Perks and Benefits:
- Competitive package commensurate to experience.
- Comprehensive benefits package, including health insurance upon start date and paid time off.
- Ongoing training and professional development opportunities.
- Collaborative and supportive work environment with opportunities for advancement and focus on work-life balance.
- Shifting schedule until 1am only
How to Apply:
- If you are a customer-focused individual with a passion for providing exceptional service and making a positive impact, we encourage you to apply for this position. Please submit your resume and a cover letter outlining your qualifications and why you are interested in joining our call center team. We look forward to reviewing your application and considering you for this exciting opportunity!
