Search by job, company or skills

Customer Service Representative

  • Posted an hour ago
  • Be among the first 10 applicants

Job Description

Job Description

Remaining Positions:

1


Details:

Job Description:
  • Provide customer service to end users via telephone, email, or web chat.
  • Provide restorative or maintenance actions to resolve end-user problems.
  • Respond to end-user problems based on standard procedures.
  • Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.
  • Must be able to multi-task and handle assigned duties while assisting end-users.
  • Assist end-users with the creation and alteration of electronic credit applications and contracts
Job Requirements

Details:

Job requirements:
  • Excellent in oral and written English communication.
  • Excellent customer service skills.
  • Must consistently meet or exceed required performance criteria.
  • Able and willing to take customer support calls during the duration of your shift.
  • Familiarity with a call center environment.
  • Familiarity with ticketing system.
  • Must be willing to work in different shifts. Including rotating Saturdays.
  • Fresh graduates are encouraged to apply.

Pay Range:

Based on Experience


More Info

Job Type:
Employment Type:

About Company

We are a global company with 30 years of experience in the market, offering a robust selection of services such as automation, cloud, Internet of Things (IoT) and user experience (UX).Today, we provide a broad portfolio of solutions, combining innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services with traditional solutions such as service desk, field service, and outsourcing (BPO). We maintain our excellence by investing in technological innovations, the best partnerships, acquisitions of companies worldwide, and the hiring of highly trained professionals.

Job ID: 151702203

Similar Jobs

Taguig, Philippines

Skills:

Verbal and written English communication skillsCustomer Service SkillsBasic computer and navigation skills

Philippines, Manila

Skills:

Technology skillsActive listening skillsComputer navigation skillsCustomer Service OrientationMs Office ApplicationsProblem Solving Skills

Cebu City

Skills:

Customer Service Representative

Early Applicant
Philippines

Skills:

customer serviceticketing systemcall center environment