Customer Service Representative

Are you a dedicated professional with a passion for customer service Do you have 1 year of BPO experience, with a preference for Banking/Financial account exposure If you're committed to providing exceptional service and are ready to take your career to the next level, we have an exciting opportunity for you as a Customer Service Representative within our Financial Account. Join our team in Quezon City and embark on a rewarding career in the world of finance and customer service.

Job Responsibilities:

Resolve customer concerns, complaints, and disputes promptly and effectively, aiming for first-call resolution.

Educate customers on various financial products, services, and promotions.

Collaborate with colleagues and team leads to achieve service level targets and maintain a positive team atmosphere.

Key Qualifications:

College graduate.

1 year of BPO experience, preferably with exposure to Banking/Financial accounts.

Strong communication skills, both verbal and written.

What's In It For You

Competitive Salary: A competitive salary package to recognize your skills and experience.

Health Coverage: Comprehensive health insurance and HMO.

Paid Training: Enhance your skills and knowledge through paid training.

Financial Security: Access to retirement and provident funds.

Wellness: Enjoy access to fitness memberships for a healthy work-life balance.

Join our team and open the door to a rewarding career filled with competitive compensation, extensive benefits, and unmatched professional growth as a Customer Service Representative in our Financial Account. This is a remarkable opportunity to apply your financial expertise and customer service skills while consistently delivering exceptional experiences to our valued clients.

To Apply:

If you're ready to take your career to new heights in the Travel industry and meet the qualifications, please send your resume to [Confidential Information]. Include Financial Account - QC in the subject line. We eagerly anticipate reviewing your application and meeting you in person.