Search by job, company or skills

metacom careers

Customer Service Representative

metacom careers
Taguig, Philippines
Fresher
Save
  • Posted a day ago
  • Be among the first 10 applicants
Early Applicant

Job Description

Customer Service Representative Insurance Brokerage Process Executive

  • Handled inbound and outbound customer interactions regarding insurance policies, coverage, claims, billing, and policy updates.
  • Assisted clients, brokers, and insurance providers with policy inquiries and account-related concerns.
  • Processed insurance documentation, endorsements, renewals, cancellations, and policy modifications accurately and efficiently.
  • Verified customer information and maintained accurate records in company databases and CRM systems.
  • Resolved customer issues while ensuring compliance with company policies and insurance regulations.
  • Coordinated with internal departments and insurance carriers to provide timely resolutions and updates.
  • Delivered exceptional customer service by addressing inquiries professionally and meeting service-level expectations.
  • Maintained confidentiality of sensitive customer and policy information.
  • Achieved key performance indicators (KPIs) related to quality, productivity, customer satisfaction, and attendance.

Key Skills

  • Customer Service
  • Insurance Brokerage Support
  • Policy Administration
  • Insurance Documentation Processing
  • Data Entry and Record Management
  • Claims and Billing Support
  • CRM Systems
  • Problem Solving
  • Communication Skills
  • Time Management
  • Attention to Detail
  • Microsoft Office Suite

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Insurance
Employment Type:
Full time

About Company

metacom careers

Job ID: 151371963

Jobs by Skill - IT
Jobs by Skill - Non IT
Jobs By Industry
International Jobs
Jobs in Top Cities
Popular Jobs
Last Updated: 19-07-2026 07:19:42 PM
Homejobs in TaguigCustomer Service Representative

Similar Jobs

Customer Service Representative

Gss-Ph Consulting Solution Inc
Metro Manila / NCR

Skills:

Good Communication Skills, Customer Service

Customer Service Representative - Health Insurance

Comrise Technology
Taguig, Philippines

Skills:

customer service, English Communication, call center experience

Customer Service Representative

metacom careers
Taguig, Philippines

Skills:

Excellent communication skills in English, Familiarity with call centre operations and software, Strong customer service orientation

Customer Service Representative

Tata Consultancy Services
T
Taguig, Philippines

Skills:

Customer service, Navigation skills

Customer Service Representative

na1
N
Taguig, Philippines

Skills:

Confidentiality, benefit administration, HR-related transactions, Customer service