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Lazer Music

Customer Service Representative

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  • Posted 20 hours ago
  • Be among the first 10 applicants
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Job Description

  • Serve as the primary point of contact for customer inquiries.
  • Assist customers with product information, order status, and troubleshooting.
  • Handle complaints and provide effective solutions to ensure customer satisfaction.
  • Document interactions and maintain accurate records.
  • Work collaboratively with team members to enhance service quality.
  • Adhere to company policies and procedures.
  • Educational Qualifications: Required diploma in relevant field.
  • Experience Level: 1-3 years in customer service roles.
  • Skills and Competencies: Proficiency in customer service, scheduling, problem solving, and technical skills.
  • Working Conditions: Fast-paced environment with possible shifts.
  • Qualities and Traits: Excellent people skills, strong organizational abilities, and a collaborative team player.

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About Company

Job ID: 135189353

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