Customer Service Representative
Customer Service Representative
Dencom Consultancy & Manpower Services- Posted 2 months ago
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Job Description
We are looking for a Cantonese-speaking Customer Service Representative to support a financial account. The role involves handling inbound customer inquiries, providing accurate information on financial products and transactions, and ensuring excellent customer experience.
Key Responsibilities
Key Responsibilities
- Handle inbound calls, chats, or emails in Cantonese and English
- Assist customers with account inquiries, transactions, and general financial concerns
- Ensure compliance with financial policies and data privacy standards
- Maintain accurate customer records and documentation
More Info
Key Skills
About Company
Skills:
Typing Skills, Good English Communication Skills
Skills:
English, Interpersonal Skills, Multiple applications, Dutch, Customer service, Problem-solving, Computer systems, Technical support
Skills:
Customer service, English, Interpersonal Skills, Multiple applications, Dutch, Problem-solving, Computer systems, Technical support
Skills:
Basic Computer Skills, Good English Communication Skills
Skills:
Advanced English