We are looking for a
Cantonese-speaking Customer Service Representative to support a
financial account. The role involves handling inbound customer inquiries, providing accurate information on financial products and transactions, and ensuring excellent customer experience.
Key Responsibilities
- Handle inbound calls, chats, or emails in Cantonese and English
- Assist customers with account inquiries, transactions, and general financial concerns
- Ensure compliance with financial policies and data privacy standards
- Maintain accurate customer records and documentation
