Customer Service Representative
Customer Service Representative
Dencom Consultancy & Manpower ServicesFresher
- Posted 2 months ago
- Be among the first 10 applicants
Job Description
We are looking for a Cantonese-speaking Customer Service Representative to support a financial account. The role involves handling inbound customer inquiries, providing accurate information on financial products and transactions, and ensuring excellent customer experience.
Key Responsibilities
Key Responsibilities
- Handle inbound calls, chats, or emails in Cantonese and English
- Assist customers with account inquiries, transactions, and general financial concerns
- Ensure compliance with financial policies and data privacy standards
- Maintain accurate customer records and documentation
More Info
Key Skills
About Company
Skills:
Financial Services, Insurance Coverage, Customer Service, Data Privacy and Security Procedures, Basic Computer Skills, Banking Products
Skills:
English, Email, Phone, chat platforms, Korean, Chat, thai, crm software