Customer Service Representative - Cebu
Customer Service Representative - Cebu
Moder- Posted 2 days ago
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Job Description
We are seeking passionate and customer‑focused Customer Service Representatives to act as the primary liaison between the company and our customers. In this role, you will provide accurate product and service information, address inquiries, and efficiently resolve concerns to ensure a positive customer experience.
Successful candidates are patient, empathetic, and confident communicators who genuinely care about helping others. As a Customer Service Representative, you will consistently put yourself in the customer's shoes, advocate for their needs, and deliver solutions with professionalism and attention to detail.
Qualifications & Experience
At least College Level
1–2 years of Customer Service experience in the BPO industry is an advantage (preferably from US Telco and/or Financial Services account)
Excellent attention to detail; highly meticulous
Strong verbal and written English communication skills
Articulate and persuasive communicator
Basic computer navigation skills
Confident presenter with the ability to deliver impactful messages clearly and professionally
Comfortable speaking confidently, engaging audiences, and telling compelling stories
Successful candidates are patient, empathetic, and confident communicators who genuinely care about helping others. As a Customer Service Representative, you will consistently put yourself in the customer's shoes, advocate for their needs, and deliver solutions with professionalism and attention to detail.
Qualifications & Experience
At least College Level
1–2 years of Customer Service experience in the BPO industry is an advantage (preferably from US Telco and/or Financial Services account)
Excellent attention to detail; highly meticulous
Strong verbal and written English communication skills
Articulate and persuasive communicator
Basic computer navigation skills
Confident presenter with the ability to deliver impactful messages clearly and professionally
Comfortable speaking confidently, engaging audiences, and telling compelling stories
More Info
Key Skills
About Company
Skills:
Attention To Detail, Fast Typing Skills, Good English Communication, Basic Computer Skills, Ability To Multitask
Skills:
Customer Service Orientation, Ms Office Applications, Active listening skills, Technology skills, Problem Solving Skills, Computer navigation skills
Skills:
Customer service, Troubleshooting, Microsoft Office Suite, Data Entry