Customer Service Representative

1-3 Years

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Early Applicant

Job Description

Responds to customer inquiries by telephone, e-mail, or chat to provide problem resolution.
Deliver outstanding service to our high-value customers by providing outstanding service and solutions to grow customer relationships.
Provide personalized customer service by responding to the needs of the customers.
Education: High/Senior High School degree or equivalent.
Experience: 1-3 years in customer service or related field.
Skills and Competencies: Proficiency in Google Suite, strong verbal and written communication, and ability to multitask.
Responsibilities: Answer customer inquiries, resolve issues, maintain high customer satisfaction, and manage customer accounts.
Working Conditions: 5x onsite, shifting schedule.
Qualities and Traits: Patience, empathy, active listening, problem-solving, and a positive attitude.