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global quest consulting group

Customer Service Clerk

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  • Posted 3 hours ago
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Job Description

Key Responsibilities

  • Respond to customer inquiries via phone, email, or in person
  • Provide accurate information about products, services, and company policies
  • Assist customers with concerns, complaints, and requests in a timely manner
  • Process basic transactions, forms, and documentation
  • Maintain and update customer records and databases
  • Escalate complex issues to the appropriate department when needed
  • Follow up on customer concerns to ensure resolution
  • Perform data entry and general administrative tasks
  • Support daily office operations as required

Qualifications

  • Bachelors degree in any field
  • Open to fresh graduates (no experience required)
  • Good communication and interpersonal skills
  • Basic knowledge of Microsoft Office applications
  • Customer-oriented with a positive attitude
  • Strong attention to detail and organizational skills
  • Willing to learn and adapt in a fast-paced environment

More Info

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Job ID: 146995393

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